Who to Contact at Lewis and Clark County Detention Center (Phone Numbers & When to Call)

If the person you’re trying to reach is in transit (or temporarily unavailable at the facility), start with the transport contact. Transportation Officer Jacob Charles can be reached at 406-438-1974.

The transport division handles prisoner transports in and out of Lewis and Clark County Detention Center, plus extraditions in and out of state. This is also the right contact for questions about transfers to state facilities or inmate medical appointments, since those moves go through transport.

For general questions best handled by the Sheriff's Office, call the Lewis and Clark County Sheriff's Office central number at 406-447-8200. The Sheriff's Office is located at 316 N. Park Avenue, Helena MT 59623. The Detention Center itself is at 221 Breckenridge Ave., Helena, Montana.

If your question involves booking or release timing, note the facility's Book and Release hours: Monday, Wednesday, and Friday from 7:30 pm to 9:30 pm.

• ✓ For inmate mail: include the inmate’s name, the Sheriff’s Office/booking/identifying number, and a return address on the envelope.
• ✓ For mailed funds: cashier’s checks, bank checks, or money orders must be made out to “LCSO” and mailed to LCSO, c/o Kaleb Metzger, 406 Fuller Ave., Helena, MT 59601. Put the inmate’s full name on the memo line, and include the sender’s complete name and return address on the front of the envelope.
• ✓ For card deposits to commissary: you can add funds through CorrectPay, but credit card deposits include a $4 deposit fee plus a 4% processing fee.

For prepaid communications (calling, video visits, and messaging), head to NCIC Inmate Communication's account website to create and fund a prepaid account. Start here if you need to set up service or add funds.

If you need help with an NCIC account (for example, funding issues or troubleshooting), contact NCIC’s call center at 1-800-943-2189.

Call Preparation and Roster

• ✓ The inmate’s full name
• ✓ The inmate’s Sheriff’s Office/booking/identifying number (you can find this on the current inmate roster PDF linked on the detention center page)

Calls go faster when you can confirm the person's name and identifying number up front. If you don't have that info, check the current inmate roster PDF linked on the detention center page. Then call back with the details staff need to pull up the right record.