Who to Call at Lexington County Sheriff's Office & Detention Center (Quick Reference)
Need to reach the right office quickly—about someone in custody, a medical concern, a warrant question, or a complaint? Start with the numbers below.
Lexington County Sheriff’s Office (main line): 803-785-8230.
Detention Center information line (visitation, phone calls, inmate financial matters): 803-785-2740.
Detention Center Medical Unit: 803-951-3490.
Warrant Division (regular business hours): 803-785-2499.
Communications Center (after-hours warrant-related needs): 803-785-2521.
To file a complaint, call the inspector at (803) 785-2421, or reach a professional standards sergeant at (803) 785-2485 or (803) 785-2495. After hours, complaints go through 803-785-8230. You can also mail a letter to P.O. Box 639, Lexington, S.C. 29071.
Not sure where to start? Call the Sheriff's Office main line at 803-785-8230. Staff can point you in the right direction. This number also handles after-hours complaint routing.
For detention center questions - visitation, inmate phone calls, or inmate financial matters - call 803-785-2740. If you're wondering "How do I handle this jail-related issue?" this is usually your best first call.
Have health-related questions about someone in custody? Call the Detention Center Medical Unit at 803-951-3490. This is the most direct line for non-emergency medical concerns.
For warrant-related issues during regular business hours, call the Warrant Division at 803-785-2499. After hours, reach the Communications Center at 803-785-2521.
Want to file a complaint in person? Go to the Lexington County Sheriff's Department at 521 Gibson Road and ask to speak with the inspector for professional standards.
- ✓ Inspector (professional standards): (803) 785-2421
- ✓ Professional standards sergeant: (803) 785-2485
- ✓ Professional standards sergeant: (803) 785-2495
- ✓ After-hours complaints: (803) 785-8230
- ✓ Mailing address for a written complaint: P.O. Box 639, Lexington, S.C. 29071
- Introduce yourself and your goal - “Hi, my name is ____. I’m calling about someone in custody / a medical concern / a warrant question / a complaint.”
- Share the identifiers you have - Give the person’s full name, and their date of birth or booking number if you know it.
- Say your relationship - “I’m their ____ (parent, spouse, friend), and I’m trying to figure out the next step.”
- Ask the direct question - “Who handles this?” or “What do you need from me to move this forward?”
- Confirm what happens next - Ask for the next step, any expected timeframe, and whether you should call back (and which number to use).
- ✓ Person’s full legal name
- ✓ Booking number (if you have it) or date of birth
- ✓ Your full name and your relationship to the person
- ✓ The date/time of the incident or issue you’re calling about (if relevant)
- ✓ A one- or two-sentence summary of what you need
- ✓ Pen and paper to write down names, instructions, and any reference numbers you’re given
Getting bounced between offices? Call 803-785-8230 and ask to be routed to the right place. For detention center matters, starting with the detention information line often saves time.
For the most current official information, check the Lexington County Sheriff's Office website - especially if you need to confirm contact details or find detention-related resources.
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