How to Contact an Inmate at Lieber Corrections Inst., Sc (SC)
Trying to stay in touch with someone at Lieber Corrections Institution? Your main options are phone calls and S.C. DOC virtual visitation. Here's how both systems work and what to know before you spend money or miss a visit.
Calls from South Carolina Department of Corrections facilities can get blocked for several reasons, including billing limits or restrictions from your phone service. Want to stop receiving calls from S.C. DOC inmates? Call 1-866-230-7761 to request a block on your number. If collect calls can't be billed through your local phone company, setting up a GTL PrePay account is a workaround. Call 1-800-483-8314 to get started.
Virtual visit access starts with the approved list: You can only request a virtual visit if you are on the inmate’s approved visitation list. Each person who wants to participate needs their own account, and the name on the account must match the approved list (no nicknames).
Virtual visit cost and refunds: Virtual visits are a flat $10 for a 50-minute session. You’re charged when the visit begins, and there’s no partial refund if the visit ends early.
For virtual visits, get fully set up ahead of time. S.C. DOC recommends being in front of your device 15 minutes before your scheduled start. That gives you time to sign in, handle any prompts, and avoid losing part of your visit window.
Steps
- ✓ To stop calls from S.C. DOC inmates, call 1-866-230-7761 and request that your number be blocked.
- ✓ If collect calls will not bill through your local phone company, set up a GTL PrePay account by calling 1-800-483-8314.
- ✓ If you want to do a virtual visit, confirm you are on the inmate’s approved visitation list before you try to schedule.
- ✓ Create a separate virtual-visitation account for each visitor, and use the exact name that appears on the approved list (no nicknames).
- ✓ Budget for the flat $10 fee for a 50-minute virtual visit. You’re charged when the visit begins, and there is no partial refund if it ends early.
- ✓ Be in place in front of your device 15 minutes before the virtual visit start time.
Phone systems and billing rules can change, and some issues come down to your specific phone provider. Before assuming the problem is the facility, confirm that the blocking request line (1-866-230-7761) and GTL PrePay setup line (1-800-483-8314) are still the right contacts for your situation. Also check with your phone company whether collect billing is allowed on your line.
For virtual visits, verify the details before the day of your call. Confirm you're actively approved on the inmate's visitation list. Make sure every participant has their own account set up using their exact approved name (no nicknames). Understand the current pricing: $10 for 50 minutes, charged when the visit begins, with no partial refund if it ends early. On visit day, be ready 15 minutes early so you don't lose time troubleshooting at the start.
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