Scheduling Your Visit to Lieber: The 15-Hour Rule, Two-Hour Blocks, and Cancellation Policy
Plan ahead and cancel when plans change—scheduling an in-person visit at Lieber is straightforward once you know the rules.
To visit someone at Lieber in person, you have to schedule your appointment at least 15 hours in advance using the GTL scheduler. Visit appointments are set in two-hour blocks within the 8 a.m. to 4 p.m. visiting window. If you can’t make a scheduled visit, cancel at least 48 hours ahead - otherwise the missed visit will still count toward the inmate’s monthly visit total.
Every in-person visit at Lieber requires advance scheduling through the GTL scheduler. The key rule: your appointment must be on the calendar at least 15 hours before your visit time. Last-minute plans won't work here. Build in that lead time so you don't lose your chance to see your loved one.
Reminder: Schedule at least 15 hours in advance through the GTL scheduler. Same-day booking isn't an option.
Visits happen between 8 a.m. and 4 p.m., and you'll book a two-hour block. You're picking a time slot, not dropping in whenever you want. Factor in travel time and check-in before choosing your block - rushing through security isn't how you want to start a visit.
Tip: Pick a two-hour block that gives you breathing room to arrive and get through check-in without rushing.
Before you can schedule anything, two things need to be in place: you must be on the inmate's approved visitation list, and you need a registered account on the SCDC/GTL scheduling website. If you're not approved - or your account details don't match what's on file - you'll hit a wall when trying to book. Confirm your approval first, then complete registration before hunting for an open slot.
Plans change. If you can't make your scheduled visit, don't just skip it - cancel at least 48 hours before the appointment. Miss that window, and the visit still counts against the inmate's monthly total. That means fewer chances to visit later in the month.
Warning: A no-show costs you later. Cancel at least 48 hours ahead so the missed visit doesn't eat into the inmate's monthly total.
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- ✓ Schedule your in-person visit at least 15 hours in advance using the GTL scheduler.
- ✓ Choose an available two-hour time block within the 8 a.m. to 4 p.m. visiting window.
- ✓ Make sure you’re on the inmate’s approved visitation list and registered on the SCDC/GTL scheduling website before you try to book.
- ✓ Set a reminder to cancel 48+ hours ahead if you can’t make it, so it doesn’t count toward the inmate’s monthly visit total.
- Confirm you’re approved to visit - you must be on the inmate’s approved visitation list before the scheduler will work for you.
- Register or sign in to the SCDC/GTL scheduling website - registration is required to use the scheduling system.
- Choose an open two-hour appointment - select an available slot within the 8 a.m. to 4 p.m. window, making sure it’s at least 15 hours away.
- Save your confirmation and set a cancellation reminder - if you can’t attend, you’ll need to cancel at least 48 hours ahead to avoid it counting against the inmate’s monthly total.
Plan ahead: If there's any chance your plans might shift, decide early. Canceling at least 48 hours out protects the inmate's monthly visit total.
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