Why Detainees Can't Receive Your Phone Calls (And What to Do Instead at Limestone County Detention Center)
Trying to reach someone in custody is stressful, especially when your calls can't go through. At Limestone County Detention Center, detainees can't receive incoming phone calls. But you still have a few reliable ways to pass along information and stay in contact.
Detainees at Limestone County Detention Center cannot receive incoming calls. You can't call the facility and get connected to the person you're trying to reach, even if the situation feels urgent.
Need information about a detainee housed at Limestone County Detention Center? Call (254) 729-2674 between 8 a.m. and 5 p.m. Before you dial, have the detainee's biographical details ready so staff can locate the right person: first name, last name (including any hyphenated names), any aliases, date of birth, and country of birth.
To get an urgent message to a detainee, call (254) 729-2674 and use the facility's message process. You'll need to provide the detainee's full name, their alien registration number (A-number), and your name and phone number so staff can pass the message along.
- Call during business hours: Dial (254) 729-2674 between 8 a.m. and 5 p.m.
- Have identifying details ready: Be prepared to share the detainee’s biographical information (first/last/hyphenated names, aliases, date of birth, country of birth) so your call can be handled faster.
- Leave the required urgent-message details: Provide the detainee’s full name and A-number, plus your name and a callback phone number. Staff will give the detainee your message.
Tip: Write down the detainee's full name exactly as it appears in records and have the A-number ready before you call. Missing or incomplete details can delay getting the message to the right person.
Limestone County Detention Center provides in-facility tablets that detainees can use for messaging through JailATM. This is a solid option for sending non-confidential messages when you don't need to relay anything sensitive.
Note: Account setup and any messaging fees are handled through JailATM. Check JailATM for current details before you plan on using tablet messages regularly.
For legal communication, Limestone offers VAV (virtual attorney visitation), which uses Zoom for confidential attorney-client conversations. It's not a substitute for in-person meetings, but it can be a timely, efficient alternative when an attorney needs to speak with a client.
VAV is strictly for legal use. Only legal representatives, legal assistants, and interpreters can participate. Family and friends are not permitted to join.
If your loved one may be eligible for an immigration bond, ICE's Cash Electronic Bonds (CeBonds) page is a practical tool. It lets you verify bond information, post bonds for eligible detained aliens, and receive electronic notifications.
- ✓ Bond posting hours are 9 a.m. to 3 p.m. in the time zone where the detainee is held.
Note: If you're using CeBonds or considering posting a bond, stick to official ICE resources for the rules and timing (including the 9 a.m. to 3 p.m. posting window). For case-specific guidance, talk with a qualified legal representative.
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