How to send messages, photos, and packages
Lockhart Corrections Facility uses the state's Inmate Technology program and approved vendors for phone calls, video visits, electronic messaging, and tablets. Remote video visits run through Securus—each session is 60 minutes and costs $10.00, with inmates limited to one remote video visit per month. To book a remote visit, schedule through the approved vendor or agency visitation portal, coordinate a time with the inmate, then pay and finalize the appointment. Phone service also runs through the vendor system. Callers register their numbers and use vendor-managed payment options like prepaid or collect plans. Need to report a problem with phone, e-messaging, tablet, or Securus Video services? Contact the ITS Contract Manager at PO Box 4016, Huntsville, TX 77342-4016 (or the ITS manager email on record).
Search for a loved one and send messages and photos in minutes.
Want to send commissary money or mail to someone at Lockhart? Getting it right means using the correct process—and including the right name and number.
Remote Securus video visits at Lockhart Corrections Facility are 60 minutes long.
A remote Securus video visit costs $10.00. Inmates are limited to one remote video visit per month.
Send your complaint to the ITS Contract Manager by mail at PO Box 4016, Huntsville, TX 77342-4016, or use the ITS manager email on record for issues with phone, e-messaging, tablets, or Securus Video services.
Use this address: Texas Department of Criminal Justice, Inmate’s Full First and Last Name + TDCJ Number, PO Box 660400, Dallas, TX 75266-0400. Make sure the name and TDCJ number match the inmate’s records exactly.
Yes. Personal letters are commonly sent through a centralized processor where accepted pages are screened and scanned for delivery to the inmate’s secure device. Legal or publisher-sent mail may be handled through a different process.
No—don’t send trust fund deposits to the inmate’s facility of assignment. Follow the Inmate Trust Fund instructions and use the designated mailing addresses for deposits.
Your first visit goes smoother when you show up with the right ID and leave everything else behind. Here's a quick checklist to run through before you head out.
Setting up your TDCJ Online Visitation Scheduler account takes just a few minutes—unless you hit the two biggest gotchas: picking a permanent email address and formatting your phone number exactly right. Follow these steps to get registered cleanly on your first try, then move on to requesting approval and scheduling visits.
Trying to visit someone in TDCJ? The Visitors List rules can feel like a roadblock—especially when you learn there's a cap and you can't swap names whenever you want. Here's how the 10-person limit actually works, and when changes are allowed.
