How to send messages, photos, and packages
Phone calls at Lois M. DeBerry Facility go through ConnectNetwork (powered by Global Tel*Link). As of July 1, 2024, TDOC reports the rate dropped to 7.5 cents per minute. You can't call inmates directly—inbound calls aren't allowed. In a family emergency, reach out to the facility chaplain, who may be able to arrange a call. To add funds for calling services, you can send payment to Global Tel*Link Corporation, Dept 1705, Denver, CO 80291-1705. For account setup, scheduling, and deposits, follow the vendor's instructions through their portal, app, or kiosk—steps vary depending on the platform.
Search for a loved one and send messages and photos in minutes.
At Lois M. De Berry (TDOC), trust-fund deposits go through two approved third-party vendors: JPay and ConnectNetwork (ViaPath). TDOC publishes contact details for both, so you can verify you're using the correct company and process before sending any money.
No. TDOC does not permit inbound telephone calls to inmates, so family and friends can’t call in. In a family emergency, contact the facility chaplain who may be able to facilitate a phone call.
Calls use ConnectNetwork (powered by GTL). TDOC records show the per-minute rate decreased to 7.5 cents effective July 1, 2024.
Send funds directly to Global Tel*Link Corporation, Dept 1705, Denver, CO 80291-1705. You can also use the vendor's portal, app, or kiosk to add money—setup steps vary by platform.
Address the envelope with the facility name and the inmate’s committed name. Add “TDOC ID#” immediately before the inmate’s TDOC number so it enters the scanning process correctly.
Yes, but only if they’re mailed directly from the publisher or a recognized commercial distributor. Bulk-rate mail generally isn’t processed unless it comes from an approved publisher or distributor.
Yes—non-legal mail is typically scanned and delivered electronically to inmate tablets or kiosks, usually within a few business days. Mail is also inspected for contraband, and prohibited items can be returned or confiscated.
Waiting on visitation approval is stressful, especially when you're trying to plan travel and time off work. Here's what the rules say about how long CR-2152 approvals typically take at Lois M. DeBerry, when temporary visits are allowed, and when you'll need to renew.
The CR-2152 is Tennessee's visitor application form for Lois M. DeBerry. Fill it out completely, attach the right photo, and return it correctly — that's how you avoid the most common reasons applications get delayed or rejected.
Trying to reach someone at Lois M. DeBerry Facility? Your main options are receiving outbound phone calls from the inmate and visiting in person once you're approved.
