How to send messages, photos, and packages
To receive phone calls from an inmate at the LOPEZ Unit, register your telephone number online at texasprisonphone.com. Have the inmate's TDCJ ID number ready since it may be required during registration. If you run into problems, use the vendor's phone support. For electronic messages, LOPEZ Unit uses JPay (www.jpay.com). You'll need to buy JPay "electronic stamps" (message credits) on the site before sending a message. Texas facilities use an Inmate Technology program and third-party vendors for services like phones, messaging, video, and tablets, but exact features depend on the unit. For scheduling, payments, and what's available at LOPEZ Unit, follow the vendor instructions and check the unit's facility page for any unit-specific restrictions.
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Getting mail right the first time saves days of delay and a lot of frustration. Use the correct envelope format, follow the publication rules, and try e‑messages when you need something faster.
Getting mail to someone at the Lopez Unit is straightforward if you format the envelope correctly and follow the publisher-only rule for books and magazines. Here's what you need to know before sending anything.
Register your telephone number online at texasprisonphone.com. Keep the inmate’s TDCJ ID available since it may be required, and use the vendor’s phone support if you have trouble completing registration.
Yes. Send e-messages through JPay (www.jpay.com), and purchase vendor “electronic stamps” or message credits on the JPay site before sending.
Video visits and tablet services are part of the agency Inmate Technology program, but availability and features depend on the unit. Check the LOPEZ Unit facility page and approved vendor portals for scheduling, eligibility, and payment steps.
A long drive is hard enough without getting turned away at the gate. Before heading to Lopez Unit, confirm these five things so your visit goes smoothly.
A long drive is hard enough without getting turned away at the door. Before heading to Lopez Unit, run through these five checks to make sure a visit is actually possible that day.
Planning a visit at the Lopez Unit? The biggest question is usually simple: will you be allowed any physical contact, and how much? Here's what TDCJ allows during contact visits—and how to avoid losing your visit over a contact-rule violation.
