How to send messages, photos, and packages
Phone service at Lovelock Correctional Center runs through ViaPath/ConnectNetwork AdvancePay, the Nevada Department of Corrections' provider. You can create and fund an AdvancePay account online, in the ConnectNetwork app, by calling 800-483-8314, at ViaPath kiosks, through Western Union, or by mailing a check or money order to the AdvancePay PO Box. Visa and MasterCard (credit, debit, or prepaid) are accepted, and card deposits typically post almost immediately. When depositing, you'll need the offender's full name, offender ID number, and date of birth. If you only want to cover a single call, AdvancePay OneCall (APOC) lets the called party pay without setting up a prefunded account. NDOC can restrict calls—including monitoring, recording, call limits, and blocking. Only the phone subscriber can unblock a number by calling 800-483-8314.
Search for a loved one and send messages and photos in minutes.
You can fund AdvancePay online or through the ConnectNetwork app, or add money by calling 800-483-8314, using ViaPath kiosks, Western Union, or mailing a check/money order to the AdvancePay PO Box. Have the offender’s full name, offender ID number, and date of birth ready.
Yes. AdvancePay OneCall (APOC) allows the called party to pay for a single call without creating a prefunded AdvancePay account.
Only the subscriber of the blocked phone number can request that it be unblocked by calling 800-483-8314.
You can opt into a low-balance SMS alert by texting ADVANCE to 91613. Automated payment services for AdvancePay deposits may include a fee.
Yes. Books and calendars may be mailed to offenders, but they’re subject to limitations under AR 711 and AR 750. Check the facility’s rules for any source, format, or content restrictions before you send them.
No. Personal clothing and food packages must be ordered through the approved SecurePak program, and outside items are prohibited when NDOC provides the item. Don’t mail anything that duplicates what’s available through NDOC programs.
Calls from Lovelock Correctional Center go through ViaPath Technologies (also called ConnectNetwork/AdvancePay), the phone provider for the Nevada Department of Corrections. Setting up an AdvancePay prepaid account is the easiest way to accept calls reliably—especially if you're using a cell phone or have had trouble with collect calls before.
Setting up phone calls can feel overwhelming the first time. At Lovelock Correctional Center, calls and billing go through NDOC's phone provider—once you pick the right account type (prepaid, collect, or debit), the rest is pretty straightforward.
Setting up phone calls from Lovelock Correctional Center is straightforward once you understand the account types and where they're managed. Here's what you need to know about NDOC calling options and the fastest ways to get an account running.
