How to Send Money to Someone at Lowell Correctional (JPay money orders): rules, timeline, and common mistakes

To send money by money order, you must be on the incarcerated person's Approved Visitors List. JPay also requires a copy of your ID with the money order deposit - a driver's license, state ID, or passport works. Not on the approved list yet? Confirm your status before mailing anything, or you'll be looking at delays.

1. Get the Visitation Application Form - Use the Florida Department of Corrections “Visit an inmate” resources to download the Visitation Application Form.
2. Fill it out completely - Take your time so your information is accurate and readable.
3. Mail it to the right place - Send the completed form to the Classification Department at your loved one’s facility (make sure you’re using the correct mailing address for that facility).

You don’t need to create a JPay account to send a money order. The key is the deposit slip - JPay uses that form to match your payment to the right person and to contact you if there’s an issue.

• ✓ Fill out the money order deposit slip completely - no blanks.
• ✓ Make sure everything is legible.
• ✓ Include a valid email address (required for processing).
• ✓ Include a valid mailing address (required for processing and for returns if there’s a problem).

Envelope Contents

• ✓ Include only the money order and the completed deposit slip in the envelope.
• ✓ Do not include letters or notes - those will be discarded.
• ✓ Double-check that the DC# and the incarcerated person’s name are entered correctly on the deposit slip to avoid delays.
• ✓ Make sure the deposit slip includes a valid email and mailing address, or the money order won’t be processed.

One official JPay Florida money order coupon lists this mailing address: JPay, PO Box 260130, Hollywood, FL 33026. If you’re using that specific deposit coupon, follow the address printed on it.

A different JPay money order deposit form lists a different PO Box: JPay, PO Box 260010, Hollywood, FL 33026. Because both versions are in circulation, you’ll want to match your envelope to the address shown on the form you’re completing.

Once JPay receives your money order and approves it, processing takes up to ten (10) business days. That clock starts when JPay gets it - not when you drop it in the mail. Build in extra time for delivery.

If there's a problem with the deposit, JPay mails the money order and deposit slip back to the address you wrote on the form. This is why your mailing address (and email) on the slip matters so much. Without valid contact info, the payment won't process - and fixing mistakes gets much harder.

Common Mistakes Checklist

• ✓ Confirm you’re on the incarcerated person’s Approved Visitors List (required to send money by money order).
• ✓ Include a copy of your ID (driver’s license, state ID, or passport) with the money order deposit.
• ✓ Complete the deposit slip fully and make sure it’s readable.
• ✓ Put a valid email address and a valid mailing address on the deposit slip (required for processing and returns).
• ✓ Put only the money order and deposit slip in the envelope - no letters or notes.
• ✓ Re-check the incarcerated person’s name and DC# on the deposit slip.
• ✓ Double-check the mailing address on the deposit form you’re using (PO Box 260130 or PO Box 260010 in Hollywood, FL 33026) and verify before sending.