Do You Need a JPay Account to Send Money Orders? (FAQ for Lowell and Florida DOC Families)
No. You can mail a money order for someone in Florida DOC without creating or logging into a JPay account.
How to deposit funds, commissary, and payment options
Lowell Correctional Facility accepts mail-in money orders through JPay—no JPay account required. Before mailing anything, confirm you're on the incarcerated person's Approved Visitors List, or the deposit won't be accepted. Include a copy of your photo ID (driver's license, state ID, or passport) and fully complete the JPay deposit form with a valid email and mailing address. Incomplete forms won't be processed. Make the money order payable to JPay and double-check the recipient's name and DC# on the coupon. Single money orders can't exceed $999.99. Don't include letters or notes—extra enclosures get discarded. Approved money orders typically process within 10 business days.
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No. You can mail a money order for someone in Florida DOC without creating or logging into a JPay account.
Mailing a money order for someone at Lowell? Treat it like a paperwork packet: correct payee, accurate form details, nothing extra in the envelope. Use the checklist below to make sure it gets accepted and processed without delays.
Sending a money order through JPay is one of the more straightforward ways to get funds to someone at Lowell Correctional—if you follow the paperwork rules exactly. Most delays come from missing contact info, incomplete deposit slips, or mailing to the wrong address.
Trying to send money to someone at Lowell Correctional Institution by money order? There's one rule that catches people off guard: your money won't go through unless you're on their Approved Visitors List. Here's what that means and how to get approved.
No. You don’t need a JPay account to send a money order to someone at Lowell Correctional Facility. Complete the JPay deposit form and mail the money order as directed on the coupon/deposit slip.
Include a copy of your photo ID (driver's license, state ID, or passport) and a completed JPay deposit form with a valid email and mailing address. Double-check the recipient's name and DC# on the coupon. Don't include letters or notes with the payment.
Mail it to the address printed on the JPay deposit coupon; examples shown include JPay PO Box 260010, Hollywood, FL 33026 and JPay PO Box 260130, Hollywood, FL 33026. Approved money orders are typically processed within 10 business days after JPay receives them, and JPay customer service at 800-574-5729 can help with the form.
**Warning:** Do not visit Lowell Correctional Institution until the inmate notifies you that your visitation application has been approved.
Lowell CI's visitation application is straightforward—but small, avoidable mistakes can get you denied. Follow these steps to complete the DC6-111A form correctly the first time.
Once you've submitted your Lowell CI visitation application, the most important thing is simple: wait. Don't try to visit until you're told you're approved. Here's what happens next, what can derail your application, and what to do in the meantime.