LUBBOCK COUNTY JAIL, TX
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How to Contact an Inmate at LUBBOCK COUNTY JAIL, TX (TX)
Trying to reach someone at the Lubbock County Detention Center? Your main options are tablet messaging, visits, and mail. Here's how each works, plus the details that trip people up most often.
Read GuideHow to Send Money to LUBBOCK COUNTY JAIL, TX (TX)
At Lubbock County Detention Center, "sending money" ties directly to specific services your loved one uses daily. Care packages go through Access Securepak. Messages go through SmartInmate and get delivered to the inmate's tablet. Messaging isn't free. It runs on SmartInmate credits in the inmate's account, so their ability to message depends on whether they have credits available.
Read Guide
How to Schedule a Visit at Lubbock County Jail (Lubbock County Detention Center)
Visiting someone at the Lubbock County Detention Center is straightforward once you're registered. Get set up in SmartInmate, wait for approval, and schedule your visit at least 24 hours ahead.
Read GuideAt a Glance
Visitation
- On-site visitation hours are 8:00 am to 10:00 pm and the last visit must start by 9:30 pm.
- Each inmate may have one adult visitor and up to two children per visit; visitors may visit an inmate only once per day.
- Visitors over age 17 must show a valid government-issued photo ID; certain documents such as I-94s, border crossing cards, green cards, work authorizations, or foreign passports may be unacceptable.
Communication
- Lubbock County Detention Center uses Smart Communications' MailGuard for electronic mail; messages can be sent at https://www.smartinmate.com.
- Funds added via ICSolutions are restricted to an inmate's phone account.
- Texas correctional facilities commonly provide phone calls, video visits, electronic messaging, and tablet services through third‑party vendors.
Sending Money
- Phone deposits may be made via ICSolutions (website or 1-888-506-8407) and are restricted to phone accounts.
- Do not send cash or personal checks for inmate deposits; use approved payment types such as money orders or vendor payments.
- Incoming postal mail is processed through SmartInmate scanning and must include the inmate name and SO# (mail handled at PO Box 9136 Seminole, FL 33775).
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Topic Overviews
Visitation
Visits at Lubbock County Jail run daily from 8:00 am to 10:00 pm, with your last visit needing to start by 9:30 pm. Each inmate can receive one adult visitor and up to two children per visit, and you can only visit an inmate once per day. If you're 18 or older, bring a valid government-issued photo ID. Some documents (I-94, border crossing card, green card, work authorization, or foreign national passport) may not be accepted. Leave personal items behind: no food, gum, candy, drinks, cell phones, purses, backpacks, pens, pencils, or bags in the visitation rooms. Lockers are available, but you'll need a quarter. Remote video visits require advance scheduling through SmartInmate. General-population remote visits are unlimited but cost extra, while Special Housing Unit visits are scheduled by jail staff (806-775-7019).
Read full guideCommunication
Staying in touch with someone at Lubbock County Detention Center means working through third-party services. For electronic messages, the facility uses Smart Communications' MailGuard. Send messages through https://www.smartinmate.com and follow the vendor's account and payment steps. Messages are screened before delivery and may arrive on an inmate tablet or as printed copies, depending on vendor and unit rules. For phone calls, you can add money through ICSolutions, but those funds only cover phone use and can't be applied to other services. Tablet availability varies by unit and custody level, so access depends on housing and facility policy.
Read full guideSending Money
Lubbock County Jail accepts phone-account deposits through ICSolutions. Use their website or call 1-888-506-8407. These funds only cover phone use. For other deposits, follow the Inmate Trust Fund procedures and use approved vendors, kiosks, or money orders (not cash or personal checks). The sender often needs to be on the inmate's approved list before a deposit goes through, and vendors or kiosks may charge fees with varying processing times. Don't mail money to the facility address. Follow the centralized deposit instructions exactly to avoid delays or returned funds. To pick up an incarcerated person's property, visit the bond window with a valid photo ID, complete the release form, and get the inmate's approval.
Read full guideCommon Questions
Showing 6 of 9What are the visiting hours and last check-in time at Lubbock County Jail?
On-site visiting runs daily from 8:00 am to 10:00 pm. The last visit must start by 9:30 pm.
VisitationWhat ID do I need to bring for visitation at Lubbock County Jail?
If you are 18 or older, you must present a valid government-issued photo ID. Some documents (I-94, border crossing card, green card, work authorization, or a foreign national passport) may be unacceptable in certain cases.
VisitationHow do I schedule a remote visit or a Special Housing Unit visit?
Remote video visits must be scheduled in advance through SmartInmate, and general-population remote visits are unlimited but have a cost. Special Housing Unit visits must be scheduled by jail staff; call 806-775-7019.
VisitationHow do I send an electronic message to an inmate at Lubbock County Detention Center?
Use Smart Communications’ MailGuard service and send your electronic message through https://www.smartinmate.com. Follow the vendor’s account and payment steps, and expect messages to be screened before delivery.
CommunicationHow can I add money to an inmate's phone account at Lubbock County?
Phone funds can be added through ICSolutions (online or by calling 1-888-506-8407). Money sent through ICSolutions is restricted to the inmate’s phone account and cannot be used for other services.
CommunicationDo inmates at Lubbock County have access to tablets and electronic messaging?
Tablet access and messaging features vary by unit and custody level. Electronic messaging goes through vendor accounts and is subject to screening and facility rules.
CommunicationMore Guides
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Did You Know?
Damaging an inmate tablet results in a $300 charge to the inmate trust fund and may lead to criminal charges. If payment is refused or unavailable, non-essential tablet services will be restricted. This guide covers Lubbock County Jail in Texas.
This guide is based on feedback from 87 families and official facility documentation. Learn how we verify