How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Lubbock County Detention Center.

Sending Photos and Postcards

A great way to send love and support to a loved one at Lubbock County Detention Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Lubbock County Detention Center.

Frequently asked questions about Lubbock County Detention Center

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Lubbock County Detention Center.

2. How much does it cost to send a message to Lubbock County Detention Center?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Lubbock County Detention Center?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Lubbock County Detention Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Lubbock County Detention Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Lubbock County Detention Center?

   Mailing address:

   Lubbock County Detention Center
   3502 N Holly St
   Lubbock, TX 79403
   Phone: (806) 775-7048

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Lubbock County Detention Center?

   Visiting hours at Lubbock County Detention Center vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (806) 775-7048 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Lubbock County Detention Center?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Lubbock County Detention Center for their specific mail policies.

7. How do I send money to an inmate at Lubbock County Detention Center?

   You can send money to an inmate at Lubbock County Detention Center through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Lubbock County Detention Center?

   Many facilities now offer video visitation as an alternative to in-person visits. At Lubbock County Detention Center, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Lubbock County Detention Center?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Lubbock County Detention Center for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Lubbock County Detention Center, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The Records Department at Lubbock County Detention Center serves as a central hub for various administrative services, processing background check requests and maintaining official documentation for both current and former inmates. Located within the detention facility, this department handles requests for jail cards and background checks, requiring proper identification and following established protocols for third-party requests through open records procedures. The facility maintains structured visitation policies that accommodate family connections while ensuring security, with visits available from 8:00 am to 10:00 pm daily and specific guidelines for identification requirements and visitor conduct.

Beyond these administrative functions, Lubbock County Detention Center may offer various rehabilitative programs typical of Texas correctional facilities. Educational services often include GED preparation classes and basic literacy programs to help inmates develop essential academic skills. The facility may also provide substance abuse counseling and mental health services, recognizing the important role these programs play in successful reintegration. Vocational training opportunities could include job readiness workshops and basic computer skills training to prepare inmates for employment upon release.

Support services at the facility typically encompass religious programming, library access, and recreational activities that promote positive behavioral changes. Medical and dental care are generally available to address inmates’ health needs during their incarceration. The detention center may also facilitate connections with community resources and reentry programs to help individuals transition back into society. These comprehensive services, combined with the facility’s structured administrative processes, work together to support both the immediate needs of inmates and their long-term prospects for successful community reintegration.

Daily Life & Visitation

Visiting hours at the Lubbock County Detention Center extend from 8:00 am to 10:00 pm, with the final visit beginning no later than 9:30 pm, providing families with flexible opportunities to maintain connections with incarcerated individuals. The facility maintains strict identification requirements for all visitors over 17, accepting dedicated government-issued photo identification such as driver’s licenses, military ID cards, or official passports. Each inmate may receive one adult visitor per visit, with up to two children permitted to accompany the adult visitor, though parents must maintain control of children throughout the visit to ensure a respectful environment free from loud talking or disruptive behavior.

Within the detention center, inmates typically follow structured daily schedules that may include designated meal times, recreational periods, and educational or work programs. Like most Texas county facilities, the Lubbock County Detention Center likely provides basic amenities including housing units, common areas for activities, and access to medical care when needed. The facility’s Records Department, located within the detention center, serves multiple functions including processing background checks and providing jail cards, indicating the administrative services available to both inmates and the public.

The facility’s emphasis on maintaining family connections through extended visitation hours reflects an understanding of the importance of support systems during incarceration. While security protocols remain stringent, the allowance for daily visits and accommodation of children visitors suggests efforts to balance safety requirements with the human need for maintaining relationships. Inmates may also have access to other communication methods typical of county facilities, such as monitored phone calls and possibly written correspondence, though specific policies would need to be confirmed directly with the facility.