LUBBOCK COUNTY JAIL, TX

Physical Address
3502 N Holly StLubbock, TX, 79403

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Guides for This Facility

At a Glance

Visitation

  • On-site visitation hours are 8:00 am to 10:00 pm and the last visit must start by 9:30 pm.
  • Visitors 18 and older must present a valid government-issued photo ID; some documents (I-94, border crossing card, green card, work authorization, or certain foreign passports) may be unacceptable.
  • Each inmate may have one adult visitor and up to two children per visit, and visitors may visit a given inmate only once per day.

Mail & Letters

  • Regular personal mail is processed by SmartInmate and must be mailed to PO Box 9136, Seminole, FL with the inmate's name and SO# on the envelope.
  • Legal mail, court documents, bank statements, and publications must be sent directly to PO Box 10535, Lubbock, TX and must include a return address.
  • Care packages for inmates must be ordered through Access Securepak at www.accesssecurepak.com.

Sending Money

  • You can add money to an inmate’s phone account through ICSolutions (website or 1-888-506-8407); funds sent this way are restricted to phone use.
  • To pick up property for an incarcerated person, go to the bond window, present a valid photo ID, complete a form, and obtain the inmate’s approval for release.
  • Do not send cash or mail money orders to the facility address; use the facility’s centralized deposit instructions and approved vendors.

Contact Info

  • Facility address: 3502 N. Holly Avenue, Lubbock, Texas 79403.
  • Main public phone lines: (806) 775-7009 and (806) 775-7048.
  • Weekenders report to the Work Release Office (801 Main) to be established, then report to the detention center at 3502 N. Holly and check in at the visitation lobby at their scheduled time.

Facility Info

  • Destroying an inmate tablet results in a $300 charge to the inmate trust fund and may lead to criminal charges; non‑essential tablet services can be restricted if payment is not made.
  • Inmate forms referenced in the handbook can be completed electronically using tablets available in each housing area.
  • Inmate wristbands must remain on the left wrist and officers will arrange replacements when notified; damage or loss not from normal wear may incur a $10 charge and disciplinary action.

Based on official sources and community feedback. Learn how we verify

Topic Overviews

Visitation

On-site visitation at Lubbock County Jail runs from 8:00 am to 10:00 pm, with the last visit starting by 9:30 pm. Plan to arrive early for check-in. Visitors 18 or older need a valid government-issued photo ID—certain documents won't be accepted, including I-94s, border crossing cards, green cards, work authorizations, and some foreign passports. Each inmate can have one adult visitor and up to two children per visit, and you can only visit the same inmate once per day. Leave personal items behind: food, gum, candy, drinks, cell phones, purses, backpacks, pens, pencils, and all bags are prohibited. Coin-operated lockers are available (bring a quarter). Remote video visits must be scheduled in advance through SmartInmate and cost money for general population inmates.

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Mail & Letters

Lubbock County Jail routes regular personal mail through SmartInmate's scanning program. Address envelopes to PO Box 9136, Seminole, FL and include the inmate's name and SO# so it gets processed correctly. Legal mail, court documents, bank statements, and publications go directly to PO Box 10535, Lubbock, TX—make sure there's a return address on the envelope. Care packages can't be mailed in by individuals. Order them through Access Securepak by creating an account at www.accesssecurepak.com. Through the scanning program, inmates can download photos, messages, and postal mail for free from the SmartInmate public website using their inmate number and password—even after release. Write clearly, include your return address, and avoid prohibited items like cash or loose stamps.

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Sending Money

Sending money to someone at Lubbock County Jail? Start by choosing the right type of deposit. For phone funds, add money through ICSolutions (online or at 1-888-506-8407)—deposits made this way can only be used for phone calls. For commissary or general trust fund deposits, follow the jail's centralized deposit instructions and use approved vendor channels. Don't send cash or mail money orders directly to the facility address. The Inmate Trust Fund office can confirm whether a deposit was received, but won't share account balances or transaction details with third parties. Need to pick up an incarcerated person's property? Go to the bond window with a valid photo ID, complete the required form, and get the inmate's approval for release.

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Contact

Lubbock County Jail is located at 3502 N. Holly Avenue, Lubbock, Texas 79403. For general information, call (806) 775-7009 or (806) 775-7048. Scheduled as a weekender? First report to the Work Release Office at 801 Main to get established, then head to the detention center at 3502 N. Holly and check in at the visitation lobby at your scheduled time. When calling about a detainee, have their full name and date of birth ready to speed up the lookup. Avoid sending sensitive personal information over unsecured email—use the office's recommended secure contact methods instead.

Common Questions

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Q

What are visiting hours at Lubbock County Jail?

On-site visiting hours are 8:00 am to 10:00 pm, and the last visit must start by 9:30 pm.

Visitation
Q

How many people can visit an inmate at one time?

Each inmate may have one adult visitor and up to two children per visit. You may visit the same inmate only once per day.

Visitation
Q

How do I schedule a remote visit and are there fees?

Remote video visits are scheduled through SmartInmate. Visits for general population inmates are available but require payment.

Visitation
Q

Where do I send regular mail for someone at Lubbock County Jail?

Send personal postal mail through SmartInmate to PO Box 9136, Seminole, FL. Put the inmate’s full name and SO# on the envelope so it can be routed correctly.

Mail & Letters
Q

Where should I send legal mail, court documents, or publications for an inmate?

Mail legal mail, court papers, bank statements, and publications directly to PO Box 10535, Lubbock, TX. Make sure the envelope includes a return address.

Mail & Letters
Q

Can I send care packages or books to an inmate at Lubbock County Jail?

Order care packages through Access Securepak by creating an account at www.accesssecurepak.com. Books and publications typically must come from publishers or approved sellers—you can't mail them directly.

Mail & Letters

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Did You Know?

One thing to know: if an inmate tablet gets destroyed, the inmate's trust fund will be charged $300, and criminal charges may follow. If payment isn't possible, non-essential tablet services will be restricted.

This guide is based on feedback from 87 families and official facility documentation. Learn how we verify