North Carolina

How to contact an inmate at Lumberton Correctional Institute

Last Updated on July 30, 2025

A friendly help guide for Lumberton Correctional Institute. Learn how to find an inmate and send letters, photos, and more.

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Lumberton Correctional Institute

Complete Guide to Inmate Communication

Location: Lumberton, NC
Last Updated:

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How to contact an inmate at Lumberton Correctional Institute

This comprehensive guide will walk you through how to connect with an inmate at Lumberton Correctional Institute. Follow the steps below to find an inmate and send letters and photos:

  1. Search for the inmate using our search tool below
  2. Create your account or log in to Penmate
  3. Write your message (up to 6,000 characters)
  4. Send instantly - inmates receive printed copies daily

Watch this short video on how to contact an inmate at Lumberton Correctional Institute:

How to Send Messages to Inmates

How to message an inmate at Lumberton Correctional Institute

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Lumberton Correctional Institute.

Sending Photos and Postcards

How to send photos and postcards to Lumberton Correctional Institute

A great way to send love and support to a loved one at Lumberton Correctional Institute is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Lumberton Correctional Institute.

Frequently asked questions about Lumberton Correctional Institute

  1. How long does it take to deliver a message?

    If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Lumberton Correctional Institute.

  2. How much does it cost to send a message to Lumberton Correctional Institute?

    You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

  3. What services can I use to contact an inmate at Lumberton Correctional Institute?

    Penmate

    You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

    Securus messaging

    Securus may be another option for communicating with an inmate at Lumberton Correctional Institute. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

    JPay

    Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

    Smart Jail Mail

    You may also check if Smart Jail Mail is available at Lumberton Correctional Institute. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

  4. What is the mailing address of Lumberton Correctional Institute?

    Mailing address:

    Lumberton Correctional Institute
    75 Legend Rd
    Lumberton, NC 28358
    Phone: (910) 618-5574

    Business hours:

    • Monday: Open 24 hours
    • Tuesday: Open 24 hours
    • Wednesday: Open 24 hours
    • Thursday: Open 24 hours
    • Friday: Open 24 hours
    • Saturday: Open 24 hours
    • Sunday: Open 24 hours
  5. What are the visiting hours at Lumberton Correctional Institute?

    Visiting hours at Lumberton Correctional Institute vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (910) 618-5574 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

  6. What items are prohibited when sending mail to Lumberton Correctional Institute?

    Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Lumberton Correctional Institute for their specific mail policies.

  7. How do I send money to an inmate at Lumberton Correctional Institute?

    You can send money to an inmate at Lumberton Correctional Institute through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

  8. Can I schedule a video visit with an inmate at Lumberton Correctional Institute?

    Many facilities now offer video visitation as an alternative to in-person visits. At Lumberton Correctional Institute, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

  9. What identification do I need to visit an inmate at Lumberton Correctional Institute?

    All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Lumberton Correctional Institute for specific ID requirements and visitor approval procedures.

  10. How can I find out an inmate's release date?

    To find an inmate's release date at Lumberton Correctional Institute, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Facility Overview

Contact Information

Lumberton Correctional Institute
75 Legend Rd
Lumberton, NC 28358
Phone: (910) 618-5574

Official Website

www.ncdps.gov

Programs and services at Lumberton Correctional Institute

About Lumberton Correctional Institute

Serving as a cornerstone of North Carolina's correctional system, the facility's primary mission centers on maintaining secure custody while fostering pathways toward successful community reintegration. Located in Phoenix, a small community in Robeson County, Lumberton Correctional operates within a region that has long understood the complexities of balancing public safety with rehabilitation efforts. The facility's establishment reflects the state's ongoing commitment to providing structured environments where those incarcerated may access services designed to address underlying factors that contribute to criminal behavior.

The approach to offender management at this NC correctional facility emphasizes comprehensive programming that typically includes educational opportunities, vocational training, and behavioral intervention services. Staff members work to create an environment where structure and accountability form the foundation for personal growth and skill development. Those incarcerated services often encompass substance abuse treatment, mental health support, and life skills preparation, all designed to better prepare individuals for their eventual return to society. The facility's location in southeastern North Carolina positions it within a network of correctional institutions that collectively serve the state's diverse population while maintaining focus on both security and rehabilitation objectives.

Historical context plays a significant role in understanding how this correctional facility fits within North Carolina's broader approach to criminal justice. The region's experience with correctional operations has informed best practices in areas such as facility management, program delivery, and community relations. Through maintaining clear policies and procedures, the institution typically works to ensure that daily operations support both immediate security needs and longer-term rehabilitation goals, creating an environment where meaningful change may occur while protecting public safety interests.

Programs & Services

Personal growth and skill development take center stage through carefully structured offerings designed to prepare those incarcerated for successful reintegration. The facility typically emphasizes creating pathways that build both practical abilities and personal resilience. These opportunities focus on addressing individual needs while maintaining the security and structured environment essential for meaningful progress.

Education services form the foundation of academic advancement, often including basic literacy programs, GED preparation, and continuing education opportunities. Those incarcerated may access structured learning environments that support various skill levels and learning goals. Moreover, vocational training offerings typically provide hands-on experience in trades that align with employment opportunities upon release. These programs often emphasize practical skills that translate directly to workplace readiness and career development.

Therapeutic substance abuse programs address underlying challenges through evidence-based approaches and group support systems. The facility may furnish specialized counseling services designed to promote long-term recovery and personal accountability. Additionally, support services often include printing operations that provide work experience, parenting classes that strengthen family relationships, masonry training for construction industry preparation, and mentoring programs that connect participants with guidance and encouragement. These diverse offerings typically work together to create comprehensive support for personal transformation and community preparation.

Daily Life & Visitation

Visitation area at Lumberton Correctional Institute

Building meaningful connections with family and fellow residents remains a central focus for those incarcerated at this North Carolina facility. The structured environment currently supports various forms of social interaction, while programming continues to emphasize community building and maintaining ties with loved ones outside the facility walls.

Those incarcerated typically reside in housing units that accommodate multiple individuals, with shared common areas that encourage interaction during designated times. Daily routines generally begin early with scheduled counts and meal service in communal dining areas, where residents often form social bonds over shared experiences. Living arrangements usually include personal storage space for approved belongings, and the commissary system allows individuals to purchase items that may enhance their daily comfort and social connections.

Moreover, the facility typically offers structured programming that includes educational opportunities, vocational training, and recreational activities that furnish both personal development and community engagement. Visitation policies generally allow for regular contact with family members, while phone and correspondence privileges help those incarcerated maintain important relationships. Work assignments within the facility often provide opportunities for skill development and social interaction, whereas recreational periods may include organized sports, fitness activities, and group programs designed to support rehabilitation and community building among residents.

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