Ordering Seasonal and Monthly Packages for NC Inmates (what families should know)

North Carolina offers statewide package options for people incarcerated in the Department of Adult Correction. The two main programs are Seasonal Packages and Monthly Property Packages, both available through the official NC inmate package shopping system.

You might also see specialty options - like hobby-related items - depending on what's currently available through the statewide vendor. To find out what's allowed right now, check the current package list on the official shopping pages.

Here's something helpful: items shown on the NC inmate package shopping pages are pre-approved. The catalog only includes items already cleared for the program, so you're not left guessing whether something is automatically off-limits.

Seasonal packages have a set ordering window. One published example shows ordering open from Wednesday, January 7 through Friday, February 6. These dates change, so check the current seasonal package page before you buy.

Control status can block a package from shipping. If your loved one is placed on HCON, MCON, ICON, or Safekeeper status before the package ships, Union Supply Direct's policy is to cancel the order and refund you - minus a $5.00 restocking fee. If there's any chance their status might change, factor that into your timing.

• ✓ Keep an eye on major status changes (especially if your loved one is being moved, held, or placed on restrictions) before you place an order
• ✓ Time seasonal orders early in the window when you can, so you’re not ordering during a period of uncertainty
• ✓ Save your order confirmation and payment details so you have what you need if the order is canceled and refunded (minus the $5.00 restocking fee)

Electronics need an extra check before you buy. The NC property program warns that some prisons lack the infrastructure for rechargeable electronic devices. Even if an item appears in the catalog, you're responsible for confirming it works with the specific conditions at the receiving facility.

1. Confirm the item is listed in the pre-approved catalog - stick to what’s shown on the NC inmate package shopping pages.
2. Verify facility compatibility for electronics - some prisons may not support rechargeable devices, and facility conditions can limit what can actually be used.
3. Place the order once you’re confident it fits the rules - doing the quick compatibility check up front can save you from buying something your loved one can’t use.