5 Things to Know Before Sending Money to Someone at Lumberton Correctional

Once you know the right payee, address, and paperwork, sending money is pretty straightforward. This guide covers mailing money orders for trust deposits through TouchPay - the limits, processing times, and what to do if something goes wrong.

Make the money order payable to TouchPay (TouchPay Holdings, LLC). You'll also need to include a deposit slip - without it, the deposit can hit a snag. Mail everything to: TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Before sealing the envelope, double-check that the payee line says TouchPay and the deposit slip is filled out correctly.

Stay within the limit: the maximum money order amount is $300, and it must be issued in U.S. dollars. Paperwork matters just as much as the amount. Always send the completed deposit slip with your money order - every single time.

Mailed money orders aren't instant. After TouchPay receives and processes it, funds will be available within ten business days. They do try to make funds available sooner when possible. But if timing matters - say, commissary day is coming up - plan for that full ten-business-day window so you're not caught off guard.

If a money order goes missing in the mail, TouchPay is not responsible for money orders lost in transit. Frustrating, but good to know upfront so you can decide how to send it and what records to keep. If TouchPay receives your money order but there's a problem with the deposit, they'll mail the money order and deposit slip back to the address you provided on the form. One more reason to write your return address clearly.

Other Options Tips

• ✓ If you need the money to show up as soon as possible, remember mailed money orders can take up to ten business days (even though TouchPay may make funds available sooner).
• ✓ Make sure the money order is payable to TouchPay (TouchPay Holdings, LLC) and sent with the required deposit slip so it doesn’t get delayed.
• ✓ Keep a copy of what you send (and any mailing receipt) so you have your details handy if you need to follow up.

The essentials: make the money order payable to TouchPay (TouchPay Holdings, LLC) and mail it with a deposit slip to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Keep each money order at $300 or less, issued in U.S. dollars, with the deposit form included. Plan for up to ten business days of processing time, though funds may arrive sooner. And protect yourself - TouchPay isn't responsible for money orders lost in the mail, but if they receive yours and there's a deposit problem, they'll send everything back to the address on your deposit slip.