How to deposit funds, commissary, and payment options
To add money for someone at Lumberton Correctional, you'll use ViaPath (and its subsidiaries), which supports deposits through web, mobile, phone, and walk-in methods. Prefer to mail funds? Send a money order payable to TouchPay, along with the required facility deposit slip, to: TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Only approved visitors can deposit funds for an offender, so make sure you're on the approved list before trying to pay. If a deposit doesn't go through, use the ViaPath assistance resources in the vendor materials. Already have a ConnectNetwork account? Sign in with the same email and password. Separately, Union Supply Direct orders can be canceled and refunded minus a $5 restocking fee if control status happens before shipping.
Search for a loved one and send messages and photos in minutes.
One small mistake can delay a deposit for days. Here are the five things that matter most when mailing a money order to someone at Lumberton Correctional.
If you use ViaPath/ConnectNetwork's Friends & Family account for Lumberton Corrections, watch your activity. Your account becomes inactive and subject to forfeiture after 180 consecutive days without use — unless a governing law or contract specifies a different timeframe.
Make the money order payable to TouchPay and include the required deposit slip. Mail it to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Follow the vendor checklist—no extras like letters, photos, staples, or other enclosures. Use the offender's full booked name and account number on the slip.
Only visitors approved for that offender are allowed to deposit money to the offender’s account. If you run into problems, use the deposit support resources provided in the vendor materials.
Yes. If you already have a ConnectNetwork account, you can use the same email and password to sign in for ViaPath/ConnectNetwork services. After you sign in, use the vendor’s supported deposit channels (web, app, phone, or walk-in).
Before you can visit someone at Lumberton Correctional, your visitor application needs to be completed and approved. Plan ahead, send the right attachments, and you'll avoid the most common delays.
Your first in-person visit at Lumberton Correctional takes some planning, but it's straightforward once you know the steps. Here's how to request an appointment, confirm it, and show up ready.
Using GTL / ViaPath to stay connected with someone at Lumberton Corrections? Here's what you need to know: Friends & Family accounts go inactive after 180 consecutive days without use—and can be forfeited. You can opt in for text or email reminders before that happens. Refunds go through customer service by phone. And if you already have a ConnectNetwork login, you can usually sign in with the same email and password.
