Phone calls from Lynchburg JDC: how often your child can call and when staff will call you
If your child was just admitted to Lynchburg JDC, you're probably watching your phone wondering what comes next. Here's how phone calls work, how often your child can call, and when staff will reach out to you directly.
Every detainee at Lynchburg JDC gets an intake phone call when they arrive. This is separate from regular phone privileges - it's meant to help your child make first contact with home.
After intake, your child can make three phone calls per week. These calls are a privilege under the facility's behavior management system, so they can be taken away if your child doesn't follow program rules.
Rule: Detainees cannot receive personal incoming phone calls. You can't call the facility and have it put through to your child.
Staff will contact you as soon as possible if your child is charged with a criminal offense based on something that happened inside the facility. In that situation, expect a call from staff rather than relying on your child's regular phone privileges.
Staff will also contact you as soon as possible if your child attempts a self-destructive act. If you get this kind of call, it's okay to slow down, take notes, and ask what happens next for your child's care and supervision.
If your child needs emergency medical care for illness or injury and is taken out of the facility, staff will contact you right away. They won't wait for your child's next scheduled call window.
Costs: Parents are financially responsible for emergency medical care and prescriptions. That's one reason to make sure the facility has the best phone number to reach you quickly.
If You Dont Hear From Staff
- ✓ Call the City of Lynchburg main phone line at 434-856-2489 for general inquiries.
- ✓ Call during regular hours: Monday–Friday, 8:30 a.m. to 5:00 p.m.
- ✓ Ask whether the facility has your current phone number on file (and update it if needed), so staff can reach you quickly if something serious happens.
- Call 434-856-2489 during business hours - Monday–Friday, 8:30 a.m. to 5:00 p.m., for general inquiries.
- Leave a clear message if you can’t reach the right person - include your name, your child’s name, and the best callback number.
- Escalate if you’re worried about immediate safety - if you have an urgent welfare concern, don’t wait on a routine callback; contact your legal representative or emergency services right away.
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