Who to Call About an Inmate at Lyon Detention Center — Lyon County contact info

Need a starting point? Lyon County's main phone number is 620-341-4380. The offices are at 430 Commercial Street, Emporia, KS 66801, open Monday through Friday, 8:00 am to 5:00 pm. They're closed weekends and federal holidays. Keep in mind these are county office hours, not the jail's front-desk schedule - but they're a good baseline for when someone can route your call.

Calls can feel hit-or-miss because different county departments keep different hours - even when the main building is open. Motor Vehicle, for instance, runs 8:00 am to 4:30 pm. If you're calling about something urgent and getting transferred around, remember that some departments stop taking calls before 5:00 pm.

Passport services have an even shorter window: 8:00 am to 3:30 pm. You might dial during general office hours and still hit voicemail because that specific office already closed. Calling earlier in the day saves you a round of callbacks.

Prepare Info

• ✓ Inmate’s full legal name (spell it the way it appears on paperwork, if you have it)
• ✓ Date of birth (if known)
• ✓ Booking number or inmate ID number (if you were given one)

1. Call during regular county business hours - Lyon County offices are listed as open Monday–Friday, 8:00 am to 5:00 pm (closed weekends and federal holidays), which is your best window to reach someone who can direct your call.
2. Ask to be routed to the right department - Start with the main county line and request the specific office that handles detention-related questions, since the main number is a switchboard-style starting point.
3. Leave a clear message if you hit voicemail - Give the inmate’s name (and any ID/booking number you have), your callback number, and the specific question you need answered.
4. Try earlier in the day - Some county services keep shorter hours than the general 8:00 am to 5:00 pm schedule, so morning calls often reach the right desk faster.
5. Confirm the correct extension on the county website - Department contacts can change, and the county’s official listings are the safest way to avoid chasing an outdated number.