Macomb County Jail, MI
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Guides for This Facility

How to Contact an Inmate at Macomb County Jail, MI (MI)
Trying to stay connected with someone at Macomb County Jail? The two biggest questions people have are how to set up phone calls and how to add money to an inmate's account. Here are the options the jail lists, plus a few things to double-check before you send funds or set up phone service.
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How to Send Money to Macomb County Jail, MI (MI)
Need to put money on someone's account at Macomb County Jail? Here's a quick rundown of the methods that work and the ones that don't.
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How to Register & Schedule a Video Visit (ICSolutions) at Macomb County Jail
Macomb County Jail uses video visitation through ICSolutions—there are no in-person visits. To connect with someone in custody, you'll need to create an ICSolutions account and schedule your visit online.
Read GuideAt a Glance
Visitation
- Visitors must register at least 24 hours before a video visit and may schedule no more than two weeks in advance.
- Inmates are generally allowed two visits per week with up to three visitors per visit; some trustees may be allowed three visits weekly.
- Non-professional visits are non-contact and are recorded.
Communication
- Phone service at Macomb County Jail is provided through ICSolutions; their number for account setup and billing is 888-506-8407.
- You can add funds for inmate tablet use or send messages and photos via the tablet vendor links on the inmate services page.
- By opting into text messages you agree to receive County-related messages and confirm you are the mobile account holder for the number provided.
Sending Money
- You can deposit funds 24/7 via Touchpay using facility locator number 748043.
- JPay phone and app services are available as deposit methods for Macomb County Jail.
- In-person kiosk deposits are accepted in the jail lobby; the facility does not accept money sent by mail.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Macomb County Jail handles all friend and family visitation by video only. Register at least 24 hours before your visit, and no more than two weeks in advance. Most inmates receive two visits per week, each lasting about 30 minutes with up to three visitors allowed. Some trustee-designated inmates may get three visits weekly. All non-professional visits are non-contact and recorded. Disruptive behavior can lead to suspended or revoked visiting privileges. During your visiting session, you may be able to visit up to five different inmates individually, as long as you follow the jail's scheduling limits and rules. Professional visits (attorneys and other approved officials) are allowed seven days a week during designated hours. Hospital visits require a pass and are limited to immediate family with frequency restrictions, unless the inmate is in critical condition.
Read full guideCommunication
Macomb County Jail's phone system is run by ICSolutions. For account setup, billing questions, or number blocking, contact ICSolutions at 888-506-8407. The jail also offers tablet communication: approved contacts can add funds and send messages and photos through vendor links on the facility's inmate services page (vendor fees and content rules apply). If you sign up for text-message alerts, you're opting in to receive County-related messages and confirming you're the mobile account holder for the number provided. Standard carrier message and data rates may apply, and those charges are your responsibility. To stop texts, reply "STOP" or follow the vendor's unsubscribe instructions. You should receive an opt-out confirmation.
Read full guideSending Money
Macomb County Jail gives you a few ways to add funds: Touchpay 24/7 (facility locator number 748043), JPay by phone or app, or the in-person kiosk in the jail lobby. The jail does not accept money sent through the mail, so stick to the approved electronic or kiosk options. When paying online, by phone, or at the kiosk, you'll need to select the correct facility and person, then enter the inmate's full name and booking/ID along with any billing details the payment provider requires. One thing to keep in mind: an inmate's commissary/account balance cannot exceed $400 at any time. If you need help with deposits or account issues, call the inmate funds line at 586-307-9542 (Monday through Friday, 6 a.m. to 2 p.m.).
Read full guideCommon Questions
Showing 6 of 9How many visits does an inmate at Macomb County Jail get each week?
Most inmates are allowed two visits per week, with up to three visitors per visit. Certain trustee-designated inmates may be eligible for three visits per week.
VisitationHow do I schedule a video visit at Macomb County Jail?
All friends and family visits are video-only. Register at least 24 hours before your visit, and no more than two weeks in advance.
VisitationWhat are the rules about contact and recording during visits at Macomb County Jail?
Non-professional visits are non-contact and are recorded by the facility. Disruptive behavior can result in a suspension or termination of visiting privileges.
VisitationHow do I set up a phone account to receive calls from an inmate at Macomb County Jail?
Set up a prepaid or receiving account with ICSolutions, the jail's phone vendor. For account setup, number blocking, or billing help, call 888-506-8407. Once your account is active, you can start receiving outgoing calls from the incarcerated person.
CommunicationHow do tablet messages and photos work at Macomb County Jail?
Visit the tablet vendor links on the jail's inmate services page to add funds and send messages or photos. Vendors set their own fees and content guidelines, and all messages go through content screening. If you already have a vendor account, you may be able to use it for messaging.
CommunicationHow do I stop receiving text messages from Macomb County Jail?
Reply "STOP" to any text message, or follow the unsubscribe instructions included in the message. You should get a confirmation that you've opted out. Your mobile carrier's standard message and data rates may still apply. Keep in mind that opting in means you consent to County-related texts and confirm you're the mobile account holder for that number.
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Did You Know?
This page covers Macomb County Jail in Michigan. To send mail to someone incarcerated there, address it to P.O. Box 2308, Mount Clemens, MI 48046.
This guide is based on feedback from 80 families and official facility documentation. Learn how we verify