Mail, photos, messaging, and phone/call options for staying in touch.
Macomb County Jail's phone system is run by ICSolutions. For account setup, billing questions, or number blocking, contact ICSolutions at 888-506-8407. The jail also offers tablet communication: approved contacts can add funds and send messages and photos through vendor links on the facility's inmate services page (vendor fees and content rules apply). If you sign up for text-message alerts, you're opting in to receive County-related messages and confirming you're the mobile account holder for the number provided. Standard carrier message and data rates may apply, and those charges are your responsibility. To stop texts, reply "STOP" or follow the vendor's unsubscribe instructions. You should receive an opt-out confirmation.
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Trying to stay connected with someone at Macomb County Jail? The two biggest questions people have are how to set up phone calls and how to add money to an inmate's account. Here are the options the jail lists, plus a few things to double-check before you send funds or set up phone service.
Getting a letter to someone at Macomb County Jail comes down to using the right address and keeping your envelope simple. Do that, and your mail should clear the screening process without being returned.
Legal mail is handled differently than regular mail at Macomb County Jail. Here's what "opened in your presence" actually means, what staff are looking for, and what to do if something gets rejected.
Want to avoid mail delays at Macomb County Jail? Know what gets rejected—and what happens when prohibited items show up in an envelope.
Set up a prepaid or receiving account with ICSolutions, the jail's phone vendor. For account setup, number blocking, or billing help, call 888-506-8407. Once your account is active, you can start receiving outgoing calls from the incarcerated person.
Visit the tablet vendor links on the jail's inmate services page to add funds and send messages or photos. Vendors set their own fees and content guidelines, and all messages go through content screening. If you already have a vendor account, you may be able to use it for messaging.
Reply "STOP" to any text message, or follow the unsubscribe instructions included in the message. You should get a confirmation that you've opted out. Your mobile carrier's standard message and data rates may still apply. Keep in mind that opting in means you consent to County-related texts and confirm you're the mobile account holder for that number.
Trying to get books or reading material to someone at Macomb County Jail? The rules are more specific than most people expect. Here's what changed in 2021 and what your options are now.
Macomb County Jail uses video visitation through ICSolutions—there are no in-person visits. To connect with someone in custody, you'll need to create an ICSolutions account and schedule your visit online.
Need to put money on someone's account at Macomb County Jail? Here's a quick rundown of the methods that work and the ones that don't.
