Send Photos & Mail at Macon County Jail, Tn

How to send messages, photos, and packages

Overview

Setting up communication for someone at Macon County Jail? Here's what you need to know. In Tennessee jails, inmates place outbound calls, and those calls are typically monitored and recorded. Many facilities handle phone, video, and messaging through a third-party vendor, so you'll need to create an account and add funds using the vendor app or website (or a lobby kiosk, if available) before calls or messages can happen. Your phone number usually must be on the inmate's approved list before you can receive calls. If you use the ABPP customer login for this facility and see "Invalid Client ID," the page instructs you to click Back and enter the correct Client ID. For administrative questions, the sheriff's main number is (615) 666-3325.

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Quick Facts

The ABPP customer login page displays an “Invalid Client ID” message and prompts users to click Back to re-enter their Client ID.
The listed main voice number for the sheriff’s office is (615) 666-3325.
Inmate calls are typically outbound only and are usually monitored and recorded.
You generally must create an account with the facility’s approved vendor or add funds at a kiosk or online before inmates can place funded calls or send messages.

Common Questions

How can I contact an inmate at Macon County Jail, TN?

You can't call into the jail to reach an inmate directly. Inmates place outbound calls that are normally monitored and recorded. You'll need an account and funds with the approved vendor (app, website, or kiosk) before calls or messages can occur. For non-inmate communication questions, the sheriff's main voice number is (615) 666-3325.

Why does the ABPP login say ‘Invalid Client ID’ for Macon County Jail?

That message can appear on the ABPP customer login page for Macon County Jail. It tells you “Invalid Client ID” and prompts you to click Back and re-enter the correct Client ID.

Do I need to be on an approved list to receive calls from an inmate?

Yes. Your phone number generally must be on the inmate’s approved list before you can receive calls from them.