How to Schedule a HomeWAV Video Visit at Madera County Jail

Madera County Jail uses HomeWAV for video visits. Before you can schedule anything, you'll need to create a HomeWAV account on their website or through the app. No account, no visit.

Create Account

• ✓ Download the HomeWAV app or use the HomeWAV website.
• ✓ Register your HomeWAV visitor account.
• ✓ Sign in and make sure you can log in successfully before you try to schedule a visit.

HomeWAV visits at Madera County Jail include off-site (remote) options, so you may be able to connect from home instead of traveling to the facility. Off-site visits are a privilege, though - break the rules and you could lose access or have future visits restricted.

For on-site video visits, you can schedule 24 hours in advance (pending visitor approval). Setting up the visit is your responsibility - the jail expects visitors to handle scheduling through HomeWAV.

Keep the weekly cap in mind. Inmates get two 30-minute visits per week. If other family members or friends also want to visit, coordinate early so the slots don't get used up before everyone has a chance.

Both sides must log in with their own credentials - you on your visitor account, them on their inmate account. Don't try to pass the session to someone else mid-visit. Sharing isn't allowed.

Tips Pitfalls

• ✓ Schedule on-site visits at least 24 hours ahead, since that’s when scheduling opens (pending approval).
• ✓ Set up your HomeWAV account ahead of time and confirm you can log in before the day of the visit.
• ✓ At visit time, make sure you’re logged in under your own credentials (and the inmate is logged in under theirs).
• ✓ If you’re doing an off-site visit, don’t drive or operate a motor vehicle during the session.