Forgot Your VisitMe Password? Quick recovery steps for families
Can't log in to VisitMe? You don't need to start from scratch. The quickest fix is right on the sign-in page.
On the VisitMe login page, look for
Note: The CDCR VisitMe portal displays ViaPath Technologies branding at the bottom of the page. That's a quick way to confirm you're on the official site.
- Open the VisitMe log-in page - Start where you normally sign in as a returning user.
- Click “Forgot your password?” - Use the password-recovery link on that page to begin the reset process.
- Follow the on-screen prompts - The portal will walk you through the recovery steps.
- Check the email account tied to your VisitMe login - The reset process relies on the email associated with your VisitMe account.
Reminder: Try the VisitMe forgot-password page first. If that doesn't work, then reach out for help.
Already tried the
- ✓ Double-check that you’re checking the same email account you use to sign in to VisitMe.
- ✓ When you review messages about VisitMe, look for ViaPath Technologies branding/copyright so you can quickly spot official communications.
Security tip: If an email or page doesn't show the ViaPath Technologies branding you see on the VisitMe portal, stop. Verify before sharing any personal information or account details.
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