How to Schedule Your First Visit Using the VisitMe Portal — guidance for Madera County Juvenile Bootcamp families
If you've been told to use the VisitMe portal to book a visit, start by confirming you're on the right system for your facility. Then claim your account so you can pick a visit time.
Some facilities use the VisitMe scheduling system (also known by GTL/ViaPath branding), but confirm that Madera County Juvenile Bootcamp actually uses it before creating an account. How do you know you're on the real portal? Look for ViaPath Technologies in the copyright line at the bottom of the page. Be wary of third-party "roster" or directory sites for visitation info - many explicitly state they're for informational purposes only and aren't run by any government agency. For anything affecting an actual visit, stick to official sources or confirm directly with staff.
- ✓ Check the facility’s official website (or official county/agency site) for visitation scheduling instructions
- ✓ Call the facility directly using a phone number published on an official source
- ✓ Ask facility staff which scheduling system is used and whether you need to be approved before you can book a time slot
When checking you're on the correct scheduling site, look for the vendor name. VisitMe portal pages typically show a copyright statement for ViaPath Technologies - that's a good sign you're in the right place.
To schedule your first visit, sign in - or if you're new, click the "CLAIM ACCOUNT" option on the login page. That's how new users get set up. Use an email address you can reliably access, and write down your login details. Once your account exists, managing future visits gets much easier.
Note: Everything in VisitMe runs through your account - scheduling, viewing, and managing upcoming visits all require you to be signed in.
Once signed in, click "Schedule Visits" to reserve a time. You'll pick a date, time, and location, then track your booking through the same account. Not sure whether to book an in-person visit, video visit, or something specific to this program? Check with the facility before finalizing - you don't want to reserve the wrong type of visit.
If the portal or a related family resource page won't load, the site may need JavaScript to display. Some pages show a "Javascript required" message when scripts can't run. Try again in a modern browser with JavaScript enabled. Still not working? Contact the facility for the correct scheduling instructions and ask about alternate booking options.
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