Send Photos & Mail at Madera County Juvenile Bootcamp, CA

How to send messages, photos, and packages

Overview

Video visits and electronic messaging connected to Madera County Juvenile Bootcamp may run through GTL services. GTL's SAFESuite platform handles network security while keeping incarcerated people connected to family through video and messaging tools. Before scheduling or sending messages, create an account on the department's communications platform and add prepaid funds if required. Keep in mind that California is transitioning to a new statewide provider for phone, video, and electronic messaging, so the platform in use may change during the rollout. For data security concerns: Telmate reported an August 2020 data breach. GTL/ViaPath provide a Telmate Data Breach PDF with details and guidance.

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Quick Facts

  • GTL markets its SAFESuite technology as a way to keep staff safe, secure networks, and keep incarcerated individuals connected to support.
  • GTL advertises communications tools designed to help keep incarcerated loved ones connected and supported.
  • Telmate reported that personal information for thousands of users was exposed in a data breach in August 2020.
  • GTL/ViaPath link to a Telmate Data Breach information PDF hosted on viapath.com for details and guidance.

Common Questions

How do I sign up to use video or messaging with someone at Madera County Juvenile Bootcamp?

Create an account on the department's communications platform (web or mobile) before using video or messaging. If the service requires payment, add prepaid funds through the platform's payment or advance-connect feature first.

Has there been a reported data breach involving vendor communications?

Yes. Telmate reported a data breach in August 2020 that exposed personal information for thousands of users. GTL/ViaPath provide a Telmate Data Breach PDF with details and guidance to review.

Is California switching to a statewide communications provider for phone, video, and messaging?

Yes. California's prison system is transitioning to a new statewide provider for phone calls, video visits, and electronic messaging. During the rollout, some institutions may stay on their current platform until they're migrated.

Other Guides for Madera County Juvenile Bootcamp, CA

Phone & Messaging

How to Contact an Inmate at Madera County Juvenile Bootcamp, CA (CA)

To contact someone held at Madera County Juvenile Bootcamp, CA, start by calling the facility at 916-324-7308. You will need to verify current rules directly with staff. Details like mail instructions, visitation procedures, approved phone services, hours, and fees are not included in the available information here.

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