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Can't log in to VisitMe? You don't need to start from scratch. The quickest fix is right on the sign-in page.
How to send messages, photos, and packages
Video visits and electronic messaging connected to Madera County Juvenile Bootcamp may run through GTL services. GTL's SAFESuite platform handles network security while keeping incarcerated people connected to family through video and messaging tools. Before scheduling or sending messages, create an account on the department's communications platform and add prepaid funds if required. Keep in mind that California is transitioning to a new statewide provider for phone, video, and electronic messaging, so the platform in use may change during the rollout. For data security concerns: Telmate reported an August 2020 data breach. GTL/ViaPath provide a Telmate Data Breach PDF with details and guidance.
Search for a loved one and send messages and photos in minutes.
Create an account on the department's communications platform (web or mobile) before using video or messaging. If the service requires payment, add prepaid funds through the platform's payment or advance-connect feature first.
Yes. Telmate reported a data breach in August 2020 that exposed personal information for thousands of users. GTL/ViaPath provide a Telmate Data Breach PDF with details and guidance to review.
Yes. California's prison system is transitioning to a new statewide provider for phone calls, video visits, and electronic messaging. During the rollout, some institutions may stay on their current platform until they're migrated.
Can't log in to VisitMe? You don't need to start from scratch. The quickest fix is right on the sign-in page.
To contact someone held at Madera County Juvenile Bootcamp, CA, start by calling the facility at 916-324-7308. You will need to verify current rules directly with staff. Details like mail instructions, visitation procedures, approved phone services, hours, and fees are not included in the available information here.
If you've been told to use the VisitMe portal to book a visit, start by confirming you're on the right system for your facility. Then claim your account so you can pick a visit time.