How to Send Money to Facility

Louisiana state correctional facilities use JPay for money deposits. You won't send funds directly to the person you're supporting. Instead, everything goes through JPay's system.

JPay offers several ways to add funds: by U.S. mail, online, by phone, at kiosks located at the facility, and through MoneyGram locations. The best option depends on what's available near you and what the specific facility accepts. Pick the channel that works for your situation, then follow JPay's instructions for that method.

Steps-to-follow

• ✓ Choose a deposit method through JPay: U.S. mail, internet, telephone, facility kiosk, or MoneyGram location.
• ✓ If you are mailing a deposit, send a money order with a completed deposit slip to the JPay PO Box listed below.
• ✓ If you are using online, phone, kiosk, or MoneyGram, follow the prompts and instructions provided by JPay for Louisiana deposits.

Before sending money, confirm two things: that JPay is still the deposit provider for that location, and which deposit channels (mail, online, phone, kiosk, MoneyGram) are accepted there. This guide doesn't cover fees, deposit limits, processing times, or facility-specific exceptions. Verify those details directly before you pay or mail a money order.

1. Confirm the mailing address: Verify the current JPay PO Box used for Louisiana money order deposits before you mail anything.
2. Confirm what must be included: Make sure a completed deposit slip is required and that you have the correct version.
3. Ask about mailing instructions: Check for any rules that could cause delays, like missing information or rejected forms.