Send Photos & Mail at Madison Correctional Facility, La

How to send messages, photos, and packages

Overview

People in custody at Madison Correctional Facility can only make outgoing collect calls, usually limited to about 15 minutes each. When a call comes through, you can accept or refuse the charges. Securus Technologies handles phone service for the facility—for billing questions or call problems, contact them at 1-800-844-6591. Phone, video, and electronic messaging run through approved third-party vendors, and sign-up and payment steps depend on which vendor is used. For remote services, you'll typically need to create an account and add funds before calls or messages can go through. Expect outgoing calls and electronic communications to be monitored. Incoming calls are restricted.

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Quick Facts

  • People in custody at Madison Correctional Facility can make outgoing collect calls only, and calls are usually limited to about 15 minutes.
  • Securus Technologies provides telephone services for the facility and lists customer service at 1-800-844-6591 for billing or call issues.
  • Phone, video, and electronic messaging are handled by approved third‑party vendors, and the vendor determines registration and payment steps.
  • You will typically need an account with the facility’s approved communications vendor and sufficient funds in that account to place calls or use messaging services.

Common Questions

How do inmates at Madison Correctional Facility make phone calls?

People in custody make outgoing collect calls only. Calls are usually limited to about 15 minutes, and you can accept or refuse the charges when the call comes in.

Who do I contact about billing or problems with calls from Madison Correctional Facility?

Phone service is provided by Securus Technologies. For billing questions or call issues, contact Securus customer service at 1-800-844-6591.

Can I receive incoming calls from someone at Madison Correctional Facility?

Incoming calls are generally restricted—you won't be able to call them directly. Communication happens primarily through outgoing collect calls, and electronic communications are typically monitored.

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