How to Send Money to Someone at Madison CI Using JPay Money Orders
Sending a money order is straightforward once you know the two big rules: you must be an approved visitor, and you mail it to JPay—not directly to the prison.
Before buying a money order, confirm you're on the incarcerated person's Approved Visitors List. Florida requires this for money order deposits - if you're not approved, the funds won't post to their account. Not sure if you're listed? Get that confirmed first. This one detail can save you a lot of delays.
Mail your money order to JPay for processing - not to Madison CI. Use this address exactly: JPay, PO Box 260010, Hollywood, FL 33026.
Stuck on the paperwork or unsure what to put in a field? JPay customer service can help. Call 800-574-5729 (toll-free, available 24/7).
Checklist Before Mail
- ✓ Confirm you’re on the incarcerated person’s Approved Visitors List before you send anything.
- ✓ Double-check the mailing address on your envelope: JPay, PO Box 260010, Hollywood, FL 33026.
- ✓ Make sure the incarcerated person’s identifying information is filled in clearly on the deposit paperwork so it can be matched to the right account.
- ✓ Keep your receipt and a copy of anything you mail, so you have proof if there’s a problem.
Note: If you aren't on the Approved Visitors List, your deposit may be rejected or delayed. Hold onto your receipt and mailing proof until the funds show up.
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