Mail, photos, messaging, and phone/call options for staying in touch.
Phone calls at Madison Correctional Institution (FL) typically go through AdvancePay prepaid calling via ConnectNetwork. Create and manage your account online at web.connectnetwork.com/get-started-fdc. Always include the telephone number you want calls to reach when making payments. Without it, funds won't post. Vendor fees may apply. Paying by check or money order? Plan ahead: allow 7–10 business days for processing. For help, call AdvancePay customer service at (866) 732-9098. Mail payments to AdvancePay Service Dept., PO Box 911722, Denver, CO 80291-1722. Avoid prohibited behavior like attempting 3-way calls. Florida facilities may also offer video and messaging options depending on the vendor, so check Madison CI's vendor pages for current features and rules.
Search for a loved one and send messages and photos in minutes.
Getting in touch with someone at Madison Correctional Institution starts with visitor approval, then setting up phone access or funds. Here's what you need to do, plus details to confirm before making plans.
Staying in phone contact with someone at Madison CI comes down to two options: funding an AdvancePay account ahead of time or accepting collect calls. Getting the setup right—your name, phone number, and payment method—makes all the difference.
Set up and manage an AdvancePay account online at web.connectnetwork.com/get-started-fdc. When you make payments, include the telephone number you want to receive calls on so the funds can be posted.
AdvancePay customer service and the automated system can be reached at (866) 732-9098. If you need to mail payments, send them to AdvancePay Service Dept., PO Box 911722, Denver, CO 80291-1722.
Allow 7–10 business days for check or money order payments to post to an AdvancePay account. Plan ahead. Vendor fees may apply, and you must include a telephone number for the payment to process.
Your first visit to Madison CI will go much smoother if you handle approval, ID, clothing, and search rules ahead of time. Use the sections below as a quick do-this, don't-do-this guide before you make the drive.
Want to visit someone at Madison Correctional Institution? It starts with the DC6-111A form. Fill it out completely and honestly—that's the fastest way to avoid an automatic denial and weeks of delays.
The DC6-111A is straightforward, but small mistakes get applications denied. Follow the rules printed on the form, fill out every field, and wait for approval before you make the trip.
