How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Madison County Sheriff Department.

Sending Photos and Postcards

A great way to send love and support to a loved one at Madison County Sheriff Department is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Madison County Sheriff Department.

Frequently asked questions about Madison County Sheriff Department

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Madison County Sheriff Department.

2. How much does it cost to send a message to Madison County Sheriff Department?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Madison County Sheriff Department?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Madison County Sheriff Department. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Madison County Sheriff Department. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Madison County Sheriff Department?

   Mailing address:

   Madison County Sheriff Department
   348 Medical Park Dr
   Marshall, NC 28753
   Phone: (828) 649-2721

5. What are the visiting hours at Madison County Sheriff Department?

   Visiting hours at Madison County Sheriff Department vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (828) 649-2721 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Madison County Sheriff Department?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Madison County Sheriff Department for their specific mail policies.

7. How do I send money to an inmate at Madison County Sheriff Department?

   You can send money to an inmate at Madison County Sheriff Department through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Madison County Sheriff Department?

   Many facilities now offer video visitation as an alternative to in-person visits. At Madison County Sheriff Department, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Madison County Sheriff Department?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Madison County Sheriff Department for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Madison County Sheriff Department, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Support flows through carefully structured programs that address the diverse needs of the population at Madison County Jail. The facility’s approach centers on providing practical skills and therapeutic interventions that prepare individuals for successful community reintegration. These programs typically focus on addressing underlying issues while building the foundation for positive life changes upon release.

Educational services form a cornerstone of the facility’s offerings, providing opportunities for the population to advance their academic goals. These may include basic literacy instruction, GED preparation, and continuing education options that help participants develop essential learning skills. In addition to this, vocational training programs often focus on practical trades and job readiness skills that enhance employment prospects after release. These hands-on learning opportunities typically emphasize marketable skills that align with local workforce needs.

Support services extend beyond traditional programming to include specialized therapeutic interventions and practical life skills. Substance abuse programs may offer counseling and education designed to address addiction issues, while anger management sessions typically focus on developing healthy coping strategies. The facility often includes practical training opportunities such as upholstery work and laundry services, which provide both vocational experience and essential life skills. These comprehensive support services work together to address the varied challenges the population may face, emphasizing personal growth and preparation for family reunification and community involvement.

Daily Life & Visitation

Organizational systems at Madison County Jail shape every aspect of the population’s experience, with structured schedules that supply consistency throughout each day. Today’s routine typically begins with early morning counts and meal service, followed by programmed activities that may include educational sessions, work assignments, or recreational periods. The facility generally maintains regular intervals for meals, with the population moving through dining areas in organized groups to ensure orderly operations.

Housing units accommodate residents in various configurations, with dormitory-style arrangements or smaller housing pods depending on classification levels. Living spaces typically include basic furnishings and personal storage areas, while common areas supply opportunities for social interaction during designated periods. The population generally has access to commissary services for personal items and snacks, with purchases usually coordinated through scheduled ordering systems.

In addition to this structured environment, recreational activities often include outdoor exercise periods, television viewing in common areas, and organized games or fitness programs. Visitation policies typically allow family members to maintain contact through scheduled visits, phone calls, and written correspondence, though specific procedures may vary based on security considerations. Work assignments within the facility often supply meaningful activity for residents, with jobs that may include kitchen duties, cleaning responsibilities, or maintenance tasks that help maintain daily operations while providing structure and purpose.