Penmate Inmate Support Guides
Sending Money

How to Send Money to Facility

Want to put money on someone's account? The most important thing to know: you can't hand them cash. All deposits go through the approved deposit service.

• 2 min read Based on general LA policies
How to Send Money to Facility

You can't give money directly to someone who's incarcerated. Even during an in-person visit, handing over cash isn't allowed. All deposits go through the approved process.

Louisiana state correctional facilities use JPay for money deposits. Your payment goes into the person's account through JPay, not through any direct exchange during visits.

Fee warning: If you send money online through JPay, expect transaction fees.

How to Send Money to Facility

Steps to Follow

  • ✓ Use JPay for money deposits (Louisiana state correctional facilities use JPay for this)
  • ✓ If you’re sending online, use JPay.com and pay with a Visa or MasterCard credit/debit card
  • ✓ Budget for added cost, since online transactions through JPay have fees
  1. Go to JPay.com - This is the online portal used for sending funds.
  2. Pay with a Visa or MasterCard credit/debit card - Online deposits are limited to Visa and MasterCard.

Before sending money, confirm JPay is still the accepted deposit service for your loved one's facility. Also worth asking about current transaction fees, since online deposits through JPay come with fees that can change over time.

Planning to bring money during a visit? Check the facility's current rules first so you don't waste a trip. The standard policy is that visitors cannot give money directly to an imprisoned person.

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