​Maine Correctional Center, ME

Visits at Maine Correctional Center are by appointment only, and only people on the resident's approved visiting list can come in. To get approved, complete the Visitor Application and mail it to the MCC Visit Office at 17 Mallison Falls Road, Windham, Maine 04062 for a background check. Approved visitors receive information by email—make sure you include an active, correctly spelled email address. Denied applicants get a written notice by mail explaining the decision and next steps. Schedule visits at least two business days ahead; requests made after 4:00 pm count as the next business day. The voicemail line at (207) 893-7109 can answer questions but can't schedule visits. Arrive 15–30 minutes early with valid photo ID (minors need an ID or birth certificate). Follow the dress code, don't bring tobacco, and skip your visit if you have COVID-19 symptoms or tested positive in the prior 10 days. Once you leave the visit room, you won't be readmitted.

Mail rules at Maine Correctional Center are straightforward once you know the two destinations. First-class (non-legal) letters go to the Cushing Road, Warren address. Packages, newspapers, magazines, and legal mail go to the Mallison Falls Road, Windham address. For adult residents, write or print on plain 8½×11 white paper using black or dark blue ink. Every piece of mail needs a verifiable sender name and return address. Don't mail cash—it will be refused. Staff inspect incoming mail and can restrict or reject items that raise safety or contraband concerns. Following the address and formatting rules upfront helps prevent delays and returned mail.

Send money to a resident at Maine Correctional Center through the Maine DOC online deposit portal using a Visa or MasterCard credit or debit card. You can deposit to both a general (trust) account and a phone account—just have the resident's MDOC number and date of birth ready. Limits are $100 per day to each account, with weekly maximums of $200 per account. Deposits are non-refundable and typically become available in about three business days. Funding both accounts? Combine them in a single transaction. For technical help, contact the Department of Corrections Webdesk or InforME customer service at customerservice@informe.org or 207-621-2600.

To look up someone at Maine Correctional Center, use the Maine Department of Corrections (MDOC) statewide search. It covers adult residents and adult community-corrections clients. The service is free, available 24/7, and updated daily. Results are informational only—they don't replace a full criminal-history record, so double-check key details through official records when accuracy matters. Juveniles won't appear in this lookup. If you see an "earliest custody release date," it reflects detention credit plus all possible good time and assumes no loss of good time. To search, go to the MDOC search page and enter the person's name or offender ID.