How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Marcy Correctional Facility.

Sending Photos and Postcards

A great way to send love and support to a loved one at Marcy Correctional Facility is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Marcy Correctional Facility.

Frequently asked questions about Marcy Correctional Facility

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Marcy Correctional Facility.

2. How much does it cost to send a message to Marcy Correctional Facility?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Marcy Correctional Facility?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Marcy Correctional Facility. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Marcy Correctional Facility. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Marcy Correctional Facility?

   Mailing address:

   Marcy Correctional Facility
   9000 Old River Rd
   Marcy, NY 13403
   Phone: (315) 768-1400

5. What are the visiting hours at Marcy Correctional Facility?

   Visiting hours at Marcy Correctional Facility vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (315) 768-1400 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Marcy Correctional Facility?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Marcy Correctional Facility for their specific mail policies.

7. How do I send money to an inmate at Marcy Correctional Facility?

   You can send money to an inmate at Marcy Correctional Facility through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Marcy Correctional Facility?

   Many facilities now offer video visitation as an alternative to in-person visits. At Marcy Correctional Facility, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Marcy Correctional Facility?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Marcy Correctional Facility for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Marcy Correctional Facility, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Comprehensive rehabilitation programming at Marcy Correctional Facility centers on addressing the diverse needs of its male medium-security population through evidence-based treatment and educational opportunities. The facility provides alcohol and substance abuse treatment programs alongside specialized interventions including anger management, sex offender treatment, and trauma-informed care services. Educational and vocational programming forms a cornerstone of the facility’s approach, working in conjunction with guidance and counseling services to support successful reintegration into the community.

The facility’s program structure typically encompasses family development initiatives designed to strengthen relationships and support systems, while temporary release programs may provide qualified individuals with opportunities for community-based work or educational experiences. Veterans services address the comprehensive needs of formerly enlisted individuals, and comprehensive transitional services programs often focus on pre-release planning and community connections. Religious services and recreational programming contribute to overall wellness, while library and law library services support both educational pursuits and legal research needs.

Volunteer services and programs may enhance service delivery across multiple areas, potentially including mentorship, educational support, and specialized skill development opportunities. The facility’s programming approach generally emphasizes individualized treatment planning, with services coordinated through case management to address criminogenic needs and support factors. These comprehensive services work together to create pathways for positive behavioral change and successful community reintegration upon release.

Daily Life & Visitation

Visiting hours at Marcy Correctional Facility run from 8:30 AM to 3:00 PM on weekends and holidays, with families allowed to bring up to three visitors plus one child under five who must sit on an adult’s lap. The facility operates on a structured visitation schedule based on the last digit of each person’s Department Identification Number, ensuring organized access while maintaining security protocols. For those in the Special Housing Unit, visits are limited to once per seven-day period during regular visiting hours.

The medium-security facility for males typically follows a regimented daily schedule that may include work assignments, educational programming, and recreational activities. Residents often have access to various rehabilitative programs including alcohol and substance abuse treatment, anger management, educational and vocational training, and religious services. The facility commonly provides library services, including law library access, which allows individuals to research legal matters and pursue educational goals during designated hours.

Family connections remain an important aspect of life at the facility, with the administration generally working to accommodate visits while managing capacity concerns. The facility may offer transitional services programs and temporary release opportunities for eligible individuals as they prepare for reintegration. Communication with the outside world typically includes monitored phone calls and correspondence, with mail addressed to P.O. Box 3600 in Marcy. Religious services, recreational programs, and volunteer-led activities often provide additional structure and support throughout the week, helping residents maintain connections to their communities and work toward rehabilitation goals.