Marion Corr. Institution, NC

Marion Correctional Institution allows both in-person and video visits. In-person visits require an appointment—schedule and confirm yours the day before. Before visiting, you must submit a visitor application and get approved. The offender requests blank forms from the facility, and each offender can have up to 18 approved visitors. If you're 16 or older, attach an approved photo ID to your application. Minors under 16 need a copy of their birth certificate instead. Visits are typically limited to one session per week, up to two hours, with a maximum of three approved visitors per session (though the warden has discretion). Certain security classifications may restrict contact privileges or require non-contact visits. Expect screening with metal detectors, pat-downs, and electronic device searches—phones and certain devices aren't allowed inside.

Marion Correctional Institution uses a ViaPath/GTL tablet system for phone calls, texts, digitized mail, educational content, and entertainment. Video visits run through the GettingOut Visits app—either from the incarcerated person's tablet or a facility kiosk. Only approved visitors can participate, and visits may be on-demand or scheduled through the vendor system. To add phone and tablet funds, use ViaPath's ConnectNetwork deposit portal (not the facility directly). Incarcerated people can also use trust account funds to buy entertainment minutes at the prison canteen. One important note: ConnectNetwork/Friends & Family accounts become inactive after 180 consecutive days. If you're outside the U.S., set up international deposits through AdvancePay International.

Marion Correctional Institution routes non-legal incoming mail through TextBehind, which screens and scans letters and photos before delivering them electronically to offender tablets. Your return address must include your full first and last name—mail without this gets returned. TextBehind doesn't process packages; they'll be sent back to you. For books or publications, order directly from the publisher or an online retailer and ship to the prison's street address. Need your original item back? Email info@textbehind.com within 30 days and pay the $2.50 service fee. Unrequested originals are shredded after 30 days.

Marion Correctional Institution (NC) uses ViaPath/TouchPay for money deposits via web, mobile app, phone, and walk-in options. These typically post by the next business day. Mailing a money order? Make it payable to TouchPay, include the required facility deposit slip, and send it to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Mailed money orders take longer—up to ten business days—so plan ahead and keep your records. If a money order hasn't posted after at least a week, email moneyorders@viapath.com. For other deposit issues, call the ViaPath assistance line at 877-650-4249. Only approved visitors may deposit funds. The facility lists a Money Transfer Fees table effective August 1, 2023.