Why Inmates Can Only Have 15 Numbers (And How Marion CTC Families Can Manage That Limit)

Marion CTC inmates and CCAP participants can have up to 15 telephone numbers on their approved call list. That's it - 15 slots total. Once the list is full, adding someone new means removing someone else first.

Those 15 spots can include family, friends, and attorney numbers. Landlines and cell phones both work - there's no special phone type required. You just need to claim one of those limited slots.

Here's the key: the person inside controls the list. Inmates and CCAP probationers/parolees manage their own approved numbers through the auto-enrollment system by dialing *44. They can add or remove numbers anytime.

Once a number is added, it stays until someone removes it - either the inmate/CCAP participant, or the phone's owner requesting a block. Old numbers can quietly take up space for months if no one clears them out.

3

• ✓ Pick 3–5 “always-on” contacts who stay on the 15-number list no matter what (usually a primary caregiver, spouse/partner, and one backup).
• ✓ Use the remaining slots as “rotation” spots for extended family and friends, so everyone gets some access without permanently filling the list.
• ✓ Coordinate changes with your loved one, since they have to manage additions/removals through auto-enrollment by dialing *44.
• ✓ Keep a simple shared plan (even a note in a group chat) that says whose number is on the list this month and who’s next, so nobody gets surprised.
• ✓ Periodically ask your loved one to review the list and remove numbers that aren’t being used, since numbers stay active until removed or blocked/canceled by the subscriber.

1. Decide whether you want a true “pause” - If you just need a break from calls, a subscriber block/cancellation can stop calls to your number without relying on someone else to remember to remove you.
2. Have your loved one manage the list through *44 when it’s time to rotate - Since they control the call list through auto-enrollment, they can remove one number and add another when a rotation spot opens up.
3. Confirm the change before you rely on it - Because numbers remain active until removed (or blocked/canceled by the subscriber), double-check that the right number is actually on the list before someone expects an important call.

Stopped getting calls? You were probably bumped when the list hit 15 and your spot went to someone else. The fix is simple: ask your loved one to add you back by dialing *44. Numbers don't fall off automatically - they stay until removed.

If you don't want calls - maybe you're trying to avoid charges or interruptions - you don't need to play the add/remove game. Just deny collect or debit calls when they come in. That puts you in control without requiring any list changes on their end.