How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Mark H. Luttrell Correctional Center.

Sending Photos and Postcards

A great way to send love and support to a loved one at Mark H. Luttrell Correctional Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Mark H. Luttrell Correctional Center.

Frequently asked questions about Mark H. Luttrell Correctional Center

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Mark H. Luttrell Correctional Center.

2. How much does it cost to send a message to Mark H. Luttrell Correctional Center?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Mark H. Luttrell Correctional Center?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Mark H. Luttrell Correctional Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Mark H. Luttrell Correctional Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Mark H. Luttrell Correctional Center?

   Mailing address:

   Mark H. Luttrell Correctional Center
   6000 State Rd
   Memphis, TN 38134
   Phone: (901) 372-2080

5. What are the visiting hours at Mark H. Luttrell Correctional Center?

   Visiting hours at Mark H. Luttrell Correctional Center vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (901) 372-2080 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Mark H. Luttrell Correctional Center?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Mark H. Luttrell Correctional Center for their specific mail policies.

7. How do I send money to an inmate at Mark H. Luttrell Correctional Center?

   You can send money to an inmate at Mark H. Luttrell Correctional Center through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Mark H. Luttrell Correctional Center?

   Many facilities now offer video visitation as an alternative to in-person visits. At Mark H. Luttrell Correctional Center, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Mark H. Luttrell Correctional Center?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Mark H. Luttrell Correctional Center for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Mark H. Luttrell Correctional Center, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The Mark Luttrell Transition Center operates through a comprehensive three-phase program designed to prepare male residents for successful community reintegration. Phase I provides a structured classroom environment where residents can participate in evidence-based vocational and behavioral health programs, including Career Exploration classes, Persevere computer programming instruction, cognitive behavior intervention programs, substance use group therapy, substance use aftercare, and workforce development training. This foundational phase focuses on building essential cognitive and behavioral skills necessary for successful reentry into society.

As residents progress through the program, Phase II expands their opportunities while requiring them to maintain employment within the facility in areas such as landscaping, janitorial services, or food services. This phase helps develop work habits and responsibility while continuing their rehabilitative programming. Phase III represents the transition to community integration, allowing residents to participate in work-release programs where they maintain employment in the community while continuing to reside at the facility until parole or sentence completion. This graduated approach provides a supportive bridge between incarceration and full community reintegration.

The facility may also offer additional support services typical of Tennessee correctional institutions, such as basic educational programming, life skills training, and pre-release planning assistance. Mental health services and substance abuse counseling are likely integrated throughout all phases of the program to address underlying issues that may contribute to recidivism. The center’s supportive living environment emphasizes treating individuals as “residents” rather than inmates, reflecting its mission to enhance public safety through evidence-based transitional services and comprehensive reentry preparation.

Daily Life & Visitation

Residents at the Mark H Luttrell Transition Center in Memphis follow a structured three-phase program designed to prepare them for successful reentry into society. The facility, which houses up to 288 male residents, operates more like a transitional community than a traditional prison, with participants referred to as “residents” rather than inmates. Phase I residents spend their days in structured classroom environments participating in evidence-based programs including Career Exploration, computer programming classes through the Persevere program, cognitive behavioral intervention, substance use group therapy, and workforce development training.

As residents progress through the program phases, their daily responsibilities expand significantly. Phase II participants typically maintain employment within the facility itself, working in areas such as landscaping, janitorial services, or food services while continuing their educational and therapeutic programming. The most advanced Phase III residents may participate in work-release programs, where they maintain employment in the Memphis community during the day but return to the facility each evening until they complete their sentence or receive parole. This graduated approach allows residents to gradually reintegrate into society while maintaining the structure and support services necessary for successful transition.

Family connections remain important throughout a resident’s time at the facility, though specific visitation policies may vary based on the resident’s phase in the program and individual circumstances. The center typically offers various communication options including phone calls and correspondence to help residents maintain relationships with loved ones. Healthcare services are provided on-site, and the facility operates under federal guidelines including compliance with the Prison Rape Elimination Act (PREA) to ensure resident safety and well-being throughout their stay.