Sending Money to Someone at Mark H Luttrell: Accepted Methods and How TDOC Handles Inmate Funds

TDOC uses an approved third-party vendor to process inmate deposits, which means you won't hand cash to the facility or mail it directly. Instead, you'll send funds through the vendor using one of these methods: - Mail a money order to the vendor's P.O. Box - Pay online with a credit or debit card through the vendor's secure website - Call the vendor's toll-free line and pay by card - Use the vendor's mobile app - Pay in person at select retail locations that partner with the vendor Since everything runs through the vendor system, the details that matter most are your loved one's account information and the vendor's specific instructions. Pick whichever method works best for you, but follow the vendor's steps carefully - that's how you make sure the money lands in the right account without delays.

• ✓ Money order mailed to the vendor’s P.O. Box
• ✓ Credit/debit card payment on the vendor’s secure website
• ✓ Credit/debit card payment through the vendor’s toll-free phone line
• ✓ Credit/debit card payment through the vendor’s mobile app
• ✓ Payment at select retail outlets that subcontract with the vendor

TDOC operates a cashless system. Your loved one won't have physical money, cards, or tokens on them - everything is tracked through a trust fund account. When you make a deposit, the funds go into this account and become available for approved purchases through the facility's processes.

TDOC limits how trust fund money can be withdrawn. Personal withdrawals can only go to immediate family members or cover other legitimate, verifiable reasons. Sending money to a friend typically won't qualify - the facility needs to verify and approve the purpose before releasing funds.

Before you send anything, get the exact vendor details for your loved one's account - especially the vendor name and the correct P.O. Box for money orders. Once you have those instructions, follow them closely. Keep your confirmation or receipt until you've confirmed the funds were credited.

• ✓ Ask the facility or your loved one for the approved vendor name and the correct P.O. Box for money orders
• ✓ Confirm which deposit methods you can use (money order, online card payment, phone payment, mobile app, or select retail outlets)
• ✓ Follow the vendor’s instructions exactly when entering the inmate’s information
• ✓ Keep your receipt, tracking, or confirmation number until the deposit posts