How to send messages, photos, and packages
At Mark H Luttrell Correctional, inmates place all outbound phone calls—friends and family can't call in. Family emergency? Contact the facility chaplain, who may be able to help facilitate a call. Each inmate can keep up to ten phone numbers on their approved calling list. The inmate must request any changes; if you need your number removed, submit a written request to the warden or superintendent. To help your loved one afford calls, purchase telephone credits by sending funds directly to Global Tel*Link (ITS) at the facility's listed lockbox address. ConnectNetwork/GTL also accepts payments online, by mobile app, phone, kiosk, mail, and retail locations. Automated deposits are available immediately for AdvancePay, PinDebit, and DebitLink.
Search for a loved one and send messages and photos in minutes.
No. Mark H Luttrell Correctional does not accept inbound telephone calls; inmates must place outbound calls. In a family emergency, contact the facility chaplain, who may be able to facilitate a call.
You can purchase telephone credits by sending funds directly to Global Tel*Link (ITS) at the facility’s listed lockbox address. ConnectNetwork/GTL also offers payment options online, in the mobile app, by phone, at kiosks, by mail, and at retail locations, with immediate automated deposits available for AdvancePay, PinDebit, and DebitLink.
An inmate may have up to ten telephone numbers on their approved list. The inmate must initiate changes, and if you want your number removed you’ll need to submit a written request to the warden or superintendent.
Address mail with the inmate’s committed name, their exact TDOC identification number, and the facility’s institutional address. Missing or unclear information can cause it to be returned as undeliverable.
Yes, but only if the books or printed materials are mailed directly from the publisher or a recognized commercial distributor. Personal shipments of books aren’t accepted.
Approved incoming packages must be delivered to the inmate within 48 hours, excluding weekends and holidays.
Your first visit goes smoother when you show up with the right ID, pack light, and dress for the rules. Use this checklist to avoid delays at the door—or getting turned away entirely.
Bringing a child to visit someone at Mark H Luttrell means handling some paperwork ahead of time. Once you understand the age rules and what needs to be on file, you'll avoid surprises at the door.
Your first visit can feel overwhelming—especially when you're worried about getting turned away at the door. This checklist covers the paperwork, ID, clothing, and lobby prep you need to handle before visiting Mark H Luttrell Correctional.
