How to Get Approved for Video Visits at Marshall County Jail
Getting approved for video visits at Marshall County Jail is straightforward, but you need to complete the authorization steps first. Here's exactly what to prepare, how to submit through CIDNET, and how long approval usually takes.
Marshall County Jail conducts all on-site visits by video only. Physical contact visits are not allowed. Before any visit can happen, you need to be authorized as a visitor. If you try to schedule or show up without approval, your visit will be denied.
Note: Even if you go to the jail in person, the visit itself will be on a video system, not face-to-face contact visitation.
Prepare ID Docs
- ✓ A copy of your state-issued photo ID (clear, readable image)
- ✓ A photo or scan that shows the full ID, with all corners visible
- ✓ An image that is in focus, not blurry, and not covered by glare or shadows
Only people who've been approved through the CIDNET authorization process can visit. If someone plans to come with you, they need to go through the same process and submit their own ID through CIDNET. One approval doesn't cover everyone in your group.
Heads up: Individual visits are limited to 30 minutes maximum.
- Go to the CIDNET public portal - This is where Marshall County Jail receives visitor information electronically.
- Upload a copy of your state-issued photo ID - Use a clear image so staff can verify it.
- Complete the visitor request in the portal - Submit your information so the facility can review and authorize you.
Cost note: Remote video visitation through CIDNET requires purchasing data through the platform. The person outside the jail is responsible for the purchase.
Approval isn't instant after you submit your request through CIDNET. Plan on 3 to 5 business days for a decision.
No need to guess whether you're approved. CIDNET sends a notification through the portal once your visitor request is approved or denied.
Once you're approved, you can request a reservation two ways: electronically through the CIDNET public portal (the preferred method) or by calling the jail at (641) 754-6380. Either way, make sure you book at least 24 hours in advance.
Visiting hours: Video visitation is available daily from 1:00 p.m. to 9:00 p.m., but some hours may be unavailable due to jail services (such as meal times).
Troubleshoot Verify
- ✓ Uploading an ID image that is blurry, too dark, cut off, or unreadable
- ✓ Submitting your request but forgetting to upload the required state-issued photo ID
- ✓ Not submitting IDs for everyone who will accompany the visit (each person must be approved)
- ✓ Leaving parts of the CIDNET submission incomplete
If it's been longer than 3 to 5 business days and you still don't see an approval or denial in CIDNET, call the jail to check on the status. Delays happen, and a quick phone call can save you from scheduling a visit you won't be able to complete.
- Log into the CIDNET public portal - Check your visitor request status before you try to schedule or show up.
- Confirm you are approved - Only approved visitors are allowed to visit.
- Confirm each accompanying person is approved - Anyone joining you must be authorized through the same process and have their own ID submitted.
Find an Inmate at Marshall County Jail, IA
Search for a loved one and send messages and photos in minutes.
