How to schedule your first visit at Eastern Regional Jail (Martinsburg, WV)
Scheduling your first visit comes down to one phone call—and knowing the headcount limits so you don't get turned away at the door.
This guide is for anyone setting up their first in-person visit at Eastern Regional Jail - especially if you're coordinating for a parent, bringing kids, or traveling from out of town. One heads-up before you plan your drive: the published visitation information can be confusing at a glance. I recommend calling to confirm exact details before you travel, even if you think you've got the schedule figured out.
To schedule a visit, call one of these visitation lines: 304-267-0045 or 304-267-0048. Call at least one day before the visit you want. Same-day scheduling isn't standard here, so building in that extra day helps you avoid a wasted trip. If you can't get through on the first number, try the other - having both handy saves time when lines are busy.
- ✓ The incarcerated person’s full name (and any other identifier the staff asks for)
- ✓ The day and time you’re trying to schedule
- ✓ Your full legal name (and the names of anyone else who plans to attend)
- ✓ Whether you’re bringing minor children, so you can confirm what’s required before you arrive
- ✓ A quick confirmation that you’re calling at least one day ahead for scheduling
The visitation information lists scheduling during normal business hours on Monday, Wednesday, and Friday from 9:00 am to 3:00 pm. Since the written schedule can be easy to misread, use your phone call as final confirmation. Ask the staff member to repeat back your scheduled day and time before you hang up. This matters even more if you're taking time off work or driving in from another town.
Visits are 30 minutes long. Each inmate is permitted one visit per week, so it helps to coordinate with other family and friends ahead of time and decide who should go this week.
Plan your group carefully. Eastern Regional Jail limits who can attend: a visit can be either one adult with up to two children, or two adults. If you're bringing minors, they must be with a parent, another adult immediate family member, or a legal guardian. Don't assume a friend or neighbor can bring a child in - ask on the scheduling call if your situation is anything other than a parent bringing their own child.
Note: If an adult immediate family member is bringing a minor who is not their child, they must have a notarized Juvenile Visitation Form signed by the non-incarcerated parent or legal guardian.
Before You Go Checklist
- ✓ Confirm the scheduled day and time, and repeat it back before ending the call (schedule at least one day in advance)
- ✓ Confirm exactly who will be counted as visitors for that session (one adult + up to two children, or two adults)
- ✓ If minors are attending, confirm who is accompanying them (parent, adult immediate family member, or legal guardian)
- ✓ If an adult immediate family member is bringing a minor who isn’t their child, ask about the notarized Juvenile Visitation Form requirement
- ✓ Confirm what ID you should bring: driver’s license, non-driving ID card, U.S. passport (book or card), or U.S. military ID
- ✓ Confirm expectations for planning: visits are 30 minutes, and the inmate is permitted one visit per week
If you're traveling or your schedule is tight, call the visitation line again the day you plan to go - especially if you're worried about mix-ups. Here's a simple script: "Hi, I scheduled a visit for [your name] on [day/time]. Can you confirm it's still on the schedule and that my visitor group is approved as planned?"
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