How to Contact an Inmate at Maryland Correctional Institution, Hagerstown
The most reliable way to stay connected is making sure your phone funding is set up correctly. Here's what you need to know about making inmate-related payments by phone at this facility, and which details to confirm before submitting a transaction.
At Maryland Correctional Institution, Hagerstown, you can make inmate-related payments by phone through ConnectNetwork's automated system. It accepts Visa and MasterCard and is available 24/7.
Have your details ready before you call so you're not scrambling mid-transaction. ConnectNetwork's phone prompts will ask for the appropriate account number, the facility, the inmate, and your payment information. For certain deposit types (including Trust Fund and/or PIN Debit deposits), you may also need the facility's Site ID.
Note: If you provide your contact information to ViaPath (ConnectNetwork) and opt in to text or email reminders, you'll get a notice of a scheduled account expiration at least 30 days before it expires.
Steps to Follow
- ✓ The correct account number for the transaction
- ✓ Facility name (Maryland Correctional Institution, Hagerstown)
- ✓ Inmate name and any identifying details required by the prompts
- ✓ Your payment information (Visa or MasterCard)
- ✓ The facility’s Site ID (if required for the deposit type you are making)
- Call ConnectNetwork’s automated phone payment system. The system runs 24/7 and supports Visa and MasterCard.
- Follow the voice prompts. You will be guided step by step through the transaction.
- Enter the requested account and facility details. Be ready with the account number, facility, and inmate information.
- Provide your payment information and confirm. Review what you entered, then confirm the transaction when prompted.
Reminder: Opt in to text or email alerts with ViaPath (ConnectNetwork) and you'll receive an expiration notice at least 30 days before the account expires.
Before you put money on an account, confirm you're using the right payment path for Maryland Correctional Institution, Hagerstown and that ConnectNetwork phone payments apply to the account type you need. Also check whether the facility's Site ID is required for your specific deposit. It can be needed for Trust Fund and/or PIN Debit deposits.
- ✓ Whether text and/or email reminder alerts are available for your specific account type
- ✓ Which contact method will be used (text, email, or both) if you opt in
- ✓ The timing of expiration notices (the reminder is sent no later than 30 days before expiration when opted in)
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