How to Schedule an In-Person Visit at Maryland Correctional Institution - Hagerstown (MCI-H)
Scheduling an in-person visit at MCI-H starts with one step: send a visitation request by email. Once approved, you'll go through COVID-19 screening when you arrive—a questionnaire, temperature check, and mask requirement during the visit.
Seeing someone in person matters. Maryland DPSCS recognizes visitation as an important part of an incarcerated individual's development and case management. That said, visitation is a privilege, not a right. Every visit depends on following facility rules and any health and safety protocols currently in place.
- Write your visitation request email - In the body of the email, clearly include the incarcerated person’s name and your relationship to them, along with the visit date(s) and time(s) you’re requesting and any other identifying details required for scheduling.
- Send it to the correct MCI-H address - Email your request to MCIH.InmateVisitation@maryland.gov.
- Wait for the facility’s response before you show up - DPSCS schedules in-person visits through this request process, so plan your travel around the confirmation you receive.
When you arrive at MCI-H, you'll go through COVID-19 screening as part of check-in. Staff will have you complete a screening questionnaire before entering.
Expect a temperature check too. Build in some extra time so you're not rushing through the process.
Mask required: You must wear a mask that covers your nose and mouth at all times during in-person visitation.
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- ✓ Use the exact scheduling process DPSCS requires: submit your request by email and wait for confirmation.
- ✓ In your email, be specific: include the incarcerated person’s name, your relationship to them, and the date(s)/time(s) you’re requesting.
- ✓ Give the facility time to respond before you make plans.
- ✓ Remember visitation is a privilege and can be limited by policy and safety rules.
- ✓ Show up prepared for COVID-19 protocols: screening questionnaire, temperature check, and a mask covering your nose and mouth for the full visit.
No response yet? Double-check what you sent. Keep a copy of your email so you can confirm the details and verify you used the correct address for MCI-H. It also helps to watch for DPSCS visitation updates, since scheduling and procedures follow DPSCS guidance.
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