Send Photos & Mail at Maryland Correctional Institution, Hagerstown, Md

How to send messages, photos, and packages

Overview

Communication at MCI‑Hagerstown runs through third‑party vendors for phone accounts, deposits, and messaging. You'll need to create an account with the facility's vendor, and registration may require you to be 18 or older. Phone payments are available 24/7 by major credit card—have the incarcerated person's name/ID, the facility, your account details, and payment information ready before you call. Automated deposits for AdvancePay, PinDebit, and DebitLink post immediately. Trust Fund deposits transmit to the facility within one business day. Some phone deposits require the facility Site ID. You can opt in to ViaPath email/text reminders to get at least 30 days' notice before an account expires. Keep in mind that calls and most video visits are monitored and recorded.

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Quick Facts

  • Phone payments by phone accept major credit cards and are available 24/7; callers should have account, facility, inmate, and payment information ready.
  • Automated deposits for AdvancePay, PinDebit, and DebitLink post immediately.
  • Trust Fund deposits are transmitted to the facility within one business day.
  • If you make Trust Fund or PIN Debit deposits by phone, you may be asked for the facility's Site ID.
  • Incoming inmate mail is commonly scanned by an off-site vendor and then delivered electronically to the inmate.

Common Questions

How can I add money for phone calls at MCI‑Hagerstown?

Phone payments are available 24/7 using a major credit card—have the inmate name/ID, facility, account, and payment details ready. AdvancePay, PinDebit, and DebitLink deposits post immediately, while Trust Fund deposits transmit within one business day.

Will I get notified before a phone or messaging account expires?

Yes. If you opt in to ViaPath email or text reminders, you’ll get notice of a scheduled account expiration at least 30 days ahead of time.

Do I need a Site ID to make phone deposits by phone?

Sometimes. Trust Fund and/or PIN Debit deposits made by phone may require the facility’s Site ID.

How is inmate mail processed at Maryland Correctional Institution, Hagerstown?

Inmate mail is typically routed to an off-site scanning vendor, reviewed, and delivered digitally to the inmate. Procedures vary by facility, so confirm MCI Hagerstown's exact process before mailing anything.

What should I include on the envelope and letter to avoid delays?

Use plain white paper and a plain white envelope, and include both your full legal name and the inmate’s full legal name. Add your complete return address and any required inmate ID or booking number exactly as the facility requires.

Can I send money or deposits by mail for an inmate at MCI Hagerstown?

Many third-party vendor programs accept mail-in deposits, and some use Dallas PO Box lockbox addresses (including examples for AdvancePay, VAC, and PIN Debit). Confirm the correct vendor, account details, and mailing address for MCI Hagerstown before sending money by mail.

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