How to visit, scheduling, dress code, and visitor requirements
This visitation hub covers how to request in-person and virtual visits at Maryland Correctional Institution, Hagerstown (MCI-Hagerstown), and what to expect on visit day. Before scheduling, you'll typically need to be added to the incarcerated person's approved visitor list and complete any required visitation or video forms. Plan for ID checks and security screening at the facility, including metal detection, and follow rules about electronics and contraband. For video visits, you may need to create an account on the facility's scheduling or video platform. At-home video sessions typically have fees, while on-site video visits may be offered free. Payments and deposits for video, commissary, and accounts are available 24/7 through ConnectNetwork using Visa or MasterCard, by phone, or at kiosks located in visitation areas or government offices.
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Scheduling an in-person visit at MCI-H starts with one step: send a visitation request by email. Once approved, you'll go through COVID-19 screening when you arriveâa questionnaire, temperature check, and mask requirement during the visit.
Scheduling your first in-person visit at MCI-Hagerstown comes down to two things: confirming where the person is housed and emailing your request to the right address. Once approved, you'll go through COVID-era screening at the door.
Before you head out, it helps to know how this facility handles payments and deposits tied to visitation. ConnectNetwork offers 24/7 online and app payments, and some locations also have self-service kiosks.
First, get added to the incarcerated personâs approved visitor list before requesting an in-person or video visit. If the facility uses a scheduling or third-party video platform, create an account there and follow any instructions you receive after approval to confirm your date and time.
Bring a valid government-issued photo ID for every visitor. Complete any required visitation or video forms, and be ready for security screening, including metal detection. Leave prohibited items like electronics offsite.
Use ConnectNetwork online (or mobile) 24/7 with Visa or MasterCard to pay for video visits or add funds for commissary and related accounts. You can also pay by phone 24/7, or deposit immediately at onsite kiosks located in visitation areas or government offices.
Sending money to someone at MCI-H can feel confusing at first. Once you know which deposit option works for your situationâand how quickly funds typically postâthe process becomes much simpler.
Getting money to someone quickly comes down to two things: the account type and how you deposit. Here's what to expect with ConnectNetworkâplus the one thing that matters most: your facility sets the final timeline for when funds become available.
How fast a deposit shows up depends on your payment method and the type of account you funded. Automated deposits (online, mobile app, phone, or kiosk) to AdvancePay, PinDebit, and DebitLink accounts are available immediately. Automated deposits to a Trust Fund account are transmitted to the facility within one business day. Mailed deposits and payments made at retail locations are generally processed the next business day after they're received. One more thing to keep in mind: even after ConnectNetwork processes or transmits a payment, the facility's own policies determine when the person can actually use the money.
