Mass Treatment Center, MA

Mass Treatment Center requires visitors to be pre-approved and placed on an inmate's visiting list before visiting. The inmate submits your information, and the facility notifies both of you once a decision is made. To apply, complete the Visitor Application Form and mail it to the institution. Newly committed inmates can have two temporary visitors while approval is pending, but those entries become inactive after 40 business days if not approved. Minors under 18 don't need separate pre-approval—they just need to be with a parent or legal guardian on the approved list. Bring birth certificates or official hospital records for children. Non-parent adults bringing minors need a Minor Consent Form and Superintendent approval. Everyone goes through drug-detection dog screening. Video visits are available for approved visitors. Hours can change, so check before you go.

Mass Treatment Center uses Securus for communications. For video visitation, create an account on Securus Video Visitation and follow their scheduling steps. Phone costs can be covered through Securus AdvanceConnect prepaid calling accounts, or you can deposit funds into a contact's Securus Debit account. Prefer monthly billing? Securus Direct Bill is available, though it requires a credit check. Set up your vendor account and complete any approval steps before scheduling video visits or receiving calls. Check the facility page for details and any local exceptions.

Mass Treatment Center directs family and friends to send funds through Access Corrections / Secure Deposits—via website, mobile app, or phone. These are the preferred deposit methods. Credit and debit card deposits through the approved vendor are available 24/7, and phone deposits go through a toll-free line with bilingual representatives available around the clock. Deposits must be in U.S. funds from U.S.-based addresses. Mailing a check or money order? Expect processing within 48 hours of receipt (excluding weekends and holidays), but holds apply: money orders over $200 and all personal checks get a 7-business-day hold. Check funds also face a 10-day hold after processing before being sent to DOC for crediting. Dual-payee checks are returned to the sender.

Start by checking whether Mass Treatment Center offers an online inmate-search tool. If it does, search by first name, last name, and inmate/register number if you have it. No searchable roster? Use Massachusetts VINELink for a statewide search—just confirm this facility participates. When online searches come up empty, call the facility's records division. Have the person's full name, date of birth, any known aliases (including hyphenated names), and any inmate number ready. Keep in mind that different search systems display different details, so what you see online may vary by agency.