How to deposit funds, commissary, and payment options
Mass Treatment Center directs family and friends to send funds through Access Corrections / Secure Deposits—via website, mobile app, or phone. These are the preferred deposit methods. Credit and debit card deposits through the approved vendor are available 24/7, and phone deposits go through a toll-free line with bilingual representatives available around the clock. Deposits must be in U.S. funds from U.S.-based addresses. Mailing a check or money order? Expect processing within 48 hours of receipt (excluding weekends and holidays), but holds apply: money orders over $200 and all personal checks get a 7-business-day hold. Check funds also face a 10-day hold after processing before being sent to DOC for crediting. Dual-payee checks are returned to the sender.
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Sending money to someone at Mass Treatment Center comes down to one question: do you need it there fast, or can you wait on mail processing and holds? Here's what to expect for each method.
If your loved one at Mass Treatment Center uses Securus for phone services, you have three main ways to pay for calls: a prepaid account you control, funds on the incarcerated person's debit account, or monthly billing. Here's how each works so you can choose what fits best.
Need to put money on someone's account at Mass Treatment Center? The fastest route is a card deposit through Access Corrections / Secure Deposits. You can also mail a check or money order to the DOC lockbox (no fee), or drop off cash at CashPayToday locations.
Use Access Corrections / Secure Deposits to send money, either on the website, through the mobile app, or by phone. That’s the facility-preferred way to make deposits.
Yes. Credit or debit card deposits through the approved vendor are available 24 hours a day, seven days a week.
Yes, but expect delays. Mailed checks and money orders are typically processed within 48 hours of receipt (excluding weekends and holidays). However, money orders over $200 and all personal checks go on a 7-business-day hold. Check funds also face a 10-day hold after processing before being sent to DOC for crediting. Dual-payee checks are returned to the sender.
Minors under 18 don't need pre-approval to visit at Mass Treatment Center. The key requirement is who brings them: your child must arrive with a parent or legal guardian who has physical custody, and that adult must already be on the inmate's approved visiting list.
Getting approved to visit Mass Treatment Center starts before you ever set foot on the property. Here's the key: the inmate has to add you to their pre-approved visiting list first. That's their responsibility, not yours. Since approval takes time, start early. Make sure your loved one knows exactly who to include—full legal names and any details they'll need to match your application.
Getting approved to visit at Mass Treatment Center (MTC) is a paper process: your loved one adds you to their visiting list, and you submit a Visitor Application Form to MTC.
