Mail, photos, messaging, and phone/call options for staying in touch.
Mass Treatment Center uses Securus for communications. For video visitation, create an account on Securus Video Visitation and follow their scheduling steps. Phone costs can be covered through Securus AdvanceConnect prepaid calling accounts, or you can deposit funds into a contact's Securus Debit account. Prefer monthly billing? Securus Direct Bill is available, though it requires a credit check. Set up your vendor account and complete any approval steps before scheduling video visits or receiving calls. Check the facility page for details and any local exceptions.
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If your loved one at Mass Treatment Center uses Securus for phone services, you have three main ways to pay for calls: a prepaid account you control, funds on the incarcerated person's debit account, or monthly billing. Here's how each works so you can choose what fits best.
Create an account on Securus Video Visitation to access video visits at Mass Treatment Center. Then follow Securus's scheduling and any pre-approval steps before booking a session.
You can pay using Securus AdvanceConnect prepaid calling accounts or by depositing funds into a Securus Debit account. Securus Direct Bill is also available for monthly billing, but it requires a credit check to qualify.
Yes. Set up an account with the facility’s communications vendor and complete any approval or add-to-list steps before calls or video visits will work. Check the facility page for the exact steps and any local variations.
Getting approved to visit Mass Treatment Center starts before you ever set foot on the property. Here's the key: the inmate has to add you to their pre-approved visiting list first. That's their responsibility, not yours. Since approval takes time, start early. Make sure your loved one knows exactly who to include—full legal names and any details they'll need to match your application.
Getting approved to visit at Mass Treatment Center (MTC) is a paper process: your loved one adds you to their visiting list, and you submit a Visitor Application Form to MTC.
Sending money to someone at Mass Treatment Center comes down to one question: do you need it there fast, or can you wait on mail processing and holds? Here's what to expect for each method.
