How to send messages, photos, and packages
Mass Treatment Center uses Securus for communications. For video visitation, create an account on Securus Video Visitation and follow their scheduling steps. Phone costs can be covered through Securus AdvanceConnect prepaid calling accounts, or you can deposit funds into a contact's Securus Debit account. Prefer monthly billing? Securus Direct Bill is available, though it requires a credit check. Set up your vendor account and complete any approval steps before scheduling video visits or receiving calls. Check the facility page for details and any local exceptions.
Search for a loved one and send messages and photos in minutes.
Create an account on Securus Video Visitation to access video visits at Mass Treatment Center. Then follow Securus's scheduling and any pre-approval steps before booking a session.
You can pay using Securus AdvanceConnect prepaid calling accounts or by depositing funds into a Securus Debit account. Securus Direct Bill is also available for monthly billing, but it requires a credit check to qualify.
Yes. Set up an account with the facility’s communications vendor and complete any approval or add-to-list steps before calls or video visits will work. Check the facility page for the exact steps and any local variations.
Minors under 18 don't need pre-approval to visit at Mass Treatment Center. The key requirement is who brings them: your child must arrive with a parent or legal guardian who has physical custody, and that adult must already be on the inmate's approved visiting list.
Getting approved to visit Mass Treatment Center starts before you ever set foot on the property. Here's the key: the inmate has to add you to their pre-approved visiting list first. That's their responsibility, not yours. Since approval takes time, start early. Make sure your loved one knows exactly who to include—full legal names and any details they'll need to match your application.
Getting approved to visit at Mass Treatment Center (MTC) is a paper process: your loved one adds you to their visiting list, and you submit a Visitor Application Form to MTC.
