How to visit, scheduling, dress code, and visitor requirements
Mass Treatment Center requires visitors to be pre-approved and placed on an inmate's visiting list before visiting. The inmate submits your information, and the facility notifies both of you once a decision is made. To apply, complete the Visitor Application Form and mail it to the institution. Newly committed inmates can have two temporary visitors while approval is pending, but those entries become inactive after 40 business days if not approved. Minors under 18 don't need separate pre-approval—they just need to be with a parent or legal guardian on the approved list. Bring birth certificates or official hospital records for children. Non-parent adults bringing minors need a Minor Consent Form and Superintendent approval. Everyone goes through drug-detection dog screening. Video visits are available for approved visitors. Hours can change, so check before you go.
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Minors under 18 don't need pre-approval to visit at Mass Treatment Center. The key requirement is who brings them: your child must arrive with a parent or legal guardian who has physical custody, and that adult must already be on the inmate's approved visiting list.
Getting approved to visit Mass Treatment Center starts before you ever set foot on the property. Here's the key: the inmate has to add you to their pre-approved visiting list first. That's their responsibility, not yours. Since approval takes time, start early. Make sure your loved one knows exactly who to include—full legal names and any details they'll need to match your application.
Getting approved to visit at Mass Treatment Center (MTC) is a paper process: your loved one adds you to their visiting list, and you submit a Visitor Application Form to MTC.
Video visits at Mass Treatment Center aren't a shortcut around the regular visiting process. You still need to be on the inmate's pre-approved visiting list before you can schedule through Securus. Your loved one kicks off that process—they're the one who submits visitor names to the institution.
Video visits at Mass Treatment Center (MTC) are available, but you'll need to follow a specific sequence first. Here's how to get pre-approved, set up Securus, and make sure your first visit actually works.
The first few weeks after someone arrives can be confusing — visiting works differently while approvals are still pending. Here's how the temporary visitor allowance, the 30-day visitor list, and the 40-business-day deadline all fit together.
Complete the Visitor Application Form and mail it to the institution listed on the form. The inmate must add you to their pre-approved visiting list, and both you and the inmate are notified after approval or denial.
Yes. Minors under 18 don’t need pre-approval, but they must be accompanied by a parent or legal guardian who is on the pre-approved visiting list, and you should bring an original or copy of the child’s birth certificate or official hospital records. If a non-parent adult brings the child, a Minor Consent Form and Superintendent approval are required.
Yes—everyone entering the facility is subject to a drug-detection dog search. If the dog alerts, you’ll be asked to consent to a search; refusing ends the visit, and finding drugs can bar future visits and may lead to criminal prosecution.
Sending money to someone at Mass Treatment Center comes down to one question: do you need it there fast, or can you wait on mail processing and holds? Here's what to expect for each method.
If your loved one at Mass Treatment Center uses Securus for phone services, you have three main ways to pay for calls: a prepaid account you control, funds on the incarcerated person's debit account, or monthly billing. Here's how each works so you can choose what fits best.
Need to put money on someone's account at Mass Treatment Center? The fastest route is a card deposit through Access Corrections / Secure Deposits. You can also mail a check or money order to the DOC lockbox (no fee), or drop off cash at CashPayToday locations.
