How to Contact an Inmate at Mat Su Pretrial, AK (AK)
Trying to reach someone at Mat Su Pretrial? Your main options are phone calls and mail. Here's how each works, plus what to double-check before sending money or waiting by the phone.
People at Mat Su Pretrial can use phones during designated hours, but they can't receive incoming calls. You won't be able to call and ask to speak with someone. Instead, you'll need to wait for them to call you when they have phone access.
Reminder: All telephone calls involving inmates are recorded and monitored.
Phone services run through Securus Technologies. You'll need to set up a Securus account to receive calls. Expect calls to come through as collect, so sort out the billing side before you're waiting by the phone.
Mail is another way to stay connected. Mat Su Pretrial accepts incoming mail, but staff open and inspect everything for prohibited items. Include the inmate's full name and ID number on your envelope to make sure it gets delivered.
Before setting anything up, confirm the person is actually housed at Mat Su Pretrial. Search using Alaska's online Inmate Locator at correct.state.ak.us.
Steps to Follow
- ✓ Look the person up in Alaska’s online Inmate Locator (correct.state.ak.us) to confirm they are housed at Mat Su Pretrial.
- ✓ Set up your Securus account so you are ready to receive calls through the facility’s phone system.
- ✓ If a call comes through as collect, follow the prompts to accept it.
- ✓ Plan around the fact that inmates can place outgoing calls during designated hours, but they cannot receive incoming calls.
- ✓ Keep phone conversations general, since all inmate calls are recorded and monitored.
- ✓ When writing, include the inmate’s full name and ID number, and remember all incoming mail is opened and inspected for prohibited items.
Want to help with day-to-day expenses? You can add funds to an inmate's commissary account online, by money order, or by cashier's check. Rules and limits change, so confirm the current process before sending anything.
Phone access happens during designated hours, and inmates still can't receive incoming calls. If you keep missing calls, contact the facility directly to find out when your person is most likely able to dial out.
- Confirm the phone provider: Ask whether Securus Technologies is the current phone service provider for Mat Su Pretrial.
- Ask what you need to set up: Verify what information is required to create or activate a Securus account for receiving inmate calls.
- Check how calls will bill: Confirm whether you should expect collect calls, and what you need to do on your end to accept them.
All inmate phone calls are recorded and monitored. If you need to know how the facility handles privileged communications (like attorney calls), ask them directly about the process for protecting those conversations.
- ✓ Confirm the exact addressing format they want, including the inmate’s full name and ID number.
- ✓ Ask what types of mail they accept (for example, letters and photographs) and what is prohibited.
- ✓ Verify how inspection works, since all incoming mail is opened and inspected for prohibited items.
Commissary deposits can be made online, by money order, or by cashier's check. Before sending anything, verify current limits, any fees, and how to label payments so they post to the right account.
Check custody status using Alaska's online Inmate Locator at correct.state.ak.us. If the listing looks wrong or you can't find the person, confirm details with official sources before mailing anything or setting up services.
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